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Who Me Too'd this topic

Can't redeem gift card even though I have Premium Individual account

Plan:   Premium Individual

Country:   USA (card purchased in USA)

 

Device

Doesn't honor gift card even when entering from Spotify.com/redeem on different devices (iPhone, PC, Macbook)

 

My Question or Issue

Followed directions on the gift card. Read the troubleshooting tips. Card still says that it cannot be applied to account. 

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Who Me Too'd this topic