Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
UK
Device
(IPhone XS Max)
Operating System
(iOS 16.6)
My Question or Issue
There is buggy behaviour when scrolling a long list of podcast episodes - the list jumps back or forward erratically, or jumps to the top or bottom of the list, making it extremely hard to get to an episode in the middle of the list.
e.g. The Las Culturistas podcast has ~400 episodes. When trying to scroll to find an episode in the middle of this list, if you scroll fast the list will jump to the opposite end of the list immediately instead of scrolling through quickly.
If you scroll slowly then every so often the list will jump back 10 or so episodes in the opposite direction to where I was scrolling.
if you are in an individual episode page, when backing out of the page to the list of podcasts, the behaviour is erratic - sometimes it will default to one end of the list, sometimes is will jump to a different place in the list.
The scroll bar behaviour which is pretty standard across iOS (hold the scroll bar down and move through a long list quickly) is broken and doesn’t allow this, and if you do try this from muscle memory then invariably Spotify will start playing the episode nearest your finger press, even though the action was not a tap to play an episode.
All in all, it is pretty frustrating to find an episode in a long list of separate episodes in a long running podcast series. This has been going on for months and it’s only now I have broken and can’t stand it any more and must ask you to fix this buggy behaviour.
It wouldn’t be so bad if you had better functionality to navigate through podcast series with large catalogues of content - how about:
- option of hiding all played episodes
- a quick way to scroll to the top/bottom of the long episode list
- some way of easily scrolling or jumping to months/years in a list of episodes (see how it is possible to see monthly markers when scrolling through a Google Photos library)
- left and right swipe when on a podcast episode page to take you to the previous/next episode page (without starting playback, this would just be a browse feature)
- when browsing into the view of episodes within a podcast series it takes you to either the most recent unplayed episode, the earliest unplayed episode, or the unplayed episode from the series that follows the one you listened to last.
And so on. At present it is too buggy and complicated to use and I am
consider another app for my podcast listening.
Thank you.
PS - please integrate better with Sonos and incorporate Airplay natively within Spotify - both are a bit half-baked at present. Thank you.