Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Spotify stuttering on Apple Tv

Plan

Premium

Country

South Africa

Device

Apple Tv 4k 32 GB

Operating System

tvOS 17.0

 

My Question or Issue

I have the issue where whenever I play music on Spotify on my Apple Tv the song starts stuttering as if my network is slow.

In this cases I ran a speedtest and got my full 100mbps on my Apple Tv.

The workaround I have at the moment is to start skipping songs until it behaves properly again.

 

This is a issue that just started randomly one day, not after a specific update or release.

 

I have tried the following:

  • Using multiple accounts/networks
  • Resetted the Apple Tv
  • Ensured that both the app an Apple Tv is updated to latest versions

Spotify is the only app that is behaving in this way.

 

Any feedback or assistance would be greatly appreciated.

 

Regards

Who Me Too'd this topic