Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I have a premium account, and I use the Roku Spotify app. I've used it almost since its inception without problems. Until now.
For whatever reason, only my starred playlist won't load. It used to; this is a new problem that's lasted for the past three or four days. It just says "Loading," and I'd imagine if I left it that way for an hour, it'd still say "Loading." All my other playlists load. This is my starred playlist, btw, not someone else's. The list has 605 tracks on it.
My boyfriend's account is also linked to the Roku app--as it has been since the beginning--and his starred playlist, along with all his other playlists, load just fine.
I've tried resetting the Roku, and I've tried uninstalling the Roku app and reinstalling. Neither solves the problem.
Please help.
Solved! Go to Solution.