Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi,
I have recently purchased an LG TV with Smart TV only to find that the Spotify App is not available on the LG Store.
The TV model is an LG 47LB671V-ZB, software version is 03.23.24, WebOS TV version is 1.2.0-2724. Country of purchase and use is Spain.
According to the information available on Spotify's support web "Spotify and LG Smart TVs are a match made in heaven": "Spotify is available in Spotify launch countries in Europe, North America and South America, and on all 2012 model LG Smart TVs onwards. Also make sure your firmware is updated."
My experience and the experience described in several threads in this community shows otherwise.
As a Premium Spotify subscriber I believe more clarity is needed about for which LG models, firmware and WebOS versions the Spotify app is available since this information will greatly influence the TV model purchase decission.
Thanks in advance!
P.S. Maybe the available labels for posts in this forum could be expanded? Suggestions: "Smart TV", "LG", "WebOS", ... 🙂