Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

3 accounts

3 accounts

Hi I have three different accounts now. The first time this happened spotify stopped my music and I got a 410 Error message, so I logged out and when I logged back in it gave me a new account. I can't log back in to the first one, I tried to contact spotify but all I got back was an automated  E-mail which didn't help at all. Today I was listening to music on the second account and it stopped my music and I got a 413 Error message then it logged me out, and it gave me a third account when I logged back in. It looks      like the second account is connected to my Facebook account and somehow the original and third one aren't. Can I get back my first account? I heard something about merging accounts can I merge them? My account numbers are 1271874508, 12134121596 and the new one is 12134562165.

 

Reply
1 Reply

The support team will be able to sort this out for you. If you submitted the contact form in the last few days, just reply to that automated response (even though it is from a no-reply address) and that will push your case to one of the staff. If you haven't heard anything by Tuesday, please post your case number (from the auto-response) and I'll chase it up for you.

Suggested posts