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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8693 Views
  • 1 replies
  • 9 likes
  • Security
  • 8693 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 477790 Views
  • 979 replies
  • 111 likes
  • Account
  • 477790 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209796 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209796 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119854 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119854 Views
  • 72 replies
  • 12 likes

My premium account doesn't work anymore

Hi, my premium account stopped working. Was online yesterday via mobile and it worked as usual. Used sonos today and it said i have no premium account, I re registered @ sonos, didn't help. Account settings say i have spotify free. Then I checked my ...

  • Casual Listener
  • Hi,   my premium account stopped working. Was online yesterday via mobile and it worked as usual. Used sonos today and it said i have no premium account, I re registered @ sonos, didn't help...
  • Joe
  • Community Legend
  • 345 Views
  • 6 replies
  • 0 likes
  • 345 Views
  • 6 replies
  • 0 likes

Spotify app (IOS) and windows player treat me like a free user

Hello, I'm using Spotify Premium for about a year. I never hab problems but a few days ago my Spotify App (IOS) played advertisment and didn't allow me skipping titles. So I think the app thinks I'm a free user. So I started my PC. But same here - I ...

  • Regular
  • Hello,   I'm using Spotify Premium for about a year. I never hab problems but a few days ago my Spotify App (IOS) played advertisment and didn't allow me skipping titles. So I think the app ...
  • Merik
  • Community Legend
  • 540 Views
  • 11 replies
  • 0 likes
  • 540 Views
  • 11 replies
  • 0 likes

not findable?

Howdy, I signed up for Spotify a very long time ago, and at one point, my account was pretty locked down - not public/findable to others. Those options seem to have disappeared, however, and now my husband is unable to share songs with me because the...

  • Visitor
  • Howdy,   I signed up for Spotify a very long time ago, and at one point, my account was pretty locked down - not public/findable to others.  Those options seem to have disappeared, howe...
  • Merik
  • Community Legend
  • 443 Views
  • 7 replies
  • 0 likes
  • Account
    Security
  • 443 Views
  • 7 replies
  • 0 likes

Can i reset all devices?

I had a similar situation and I need to reset all devices on my account including when offline. Sorry for the redundancy.

  • Casual Listener
  • I had a similar situation and I need to reset all devices on my account including when offline. Sorry for the redundancy.
  • Peter__
  • Community Legend
  • 218 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 218 Views
  • 2 replies
  • 0 likes

Log me off please

Sorry could you log me off all my accounts... Thank you

  • Casual Listener
  • Sorry could you log me off all my accounts... Thank you
  • Peter__
  • Community Legend
  • 485 Views
  • 2 replies
  • 0 likes
  • Premium
  • 485 Views
  • 2 replies
  • 0 likes

My premium account doesn't work anymore

Since around one week my premium account doesn't work anymore. I didn't change something at the payment conditions or somewhere else and my account information is still on premium account. Nevertheless the premium functions don't work anymore and I g...

  • Casual Listener
  • Since around one week my premium account doesn't work anymore. I didn't change something at the payment conditions or somewhere else and my account information is still on premium account. Neverthele...
  • Peter__
  • Community Legend
  • 771 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 771 Views
  • 4 replies
  • 0 likes

Not getting premium

Your company is the most difficult, annoying company to get in touch with. I just upgraded back to premium and it was working for a little bit after, and now it doesn't allow me to do anything except for the free options. Frustrated

  • Newbie
  • Your company is the most difficult, annoying company to get in touch with. I just upgraded back to premium and it was working for a little bit after, and now it doesn't allow me to do anything except...
  • Merik
  • Community Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • Premium
  • 184 Views
  • 1 replies
  • 0 likes

Solved!! Reset

Could you reset everything for me please? All the devices offline. My ex is using my spotify so yea sorry and thanks

  • Newbie
  • Could you reset everything for me please? All the devices offline. My ex is using my spotify so yea sorry and thanks
  • Merik
  • Community Legend
  • 382 Views
  • 1 replies
  • 0 likes
  • Premium
  • 382 Views
  • 1 replies
  • 0 likes

HELP - I can't change my country

I'm Italian and I don't know why my country is set on USA. And when I go on spotify account they don't allow me to change USA in Italy Spotify has stopped to work to me because they think that I'm abroad and so I can have just 14 days (finished). How...

  • Newbie
  • I'm Italian and I don't know why my country is set on USA. And when I go on spotify account they don't allow me to change USA in Italy 😞 Spotify has stopped to work to me because they think that I'm...
  • Joe
  • Community Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Gift card redeeming issue

VIEW IMAGE PLEASE FOR ISSUE VIEW IMAGE PLEASE FOR ISSUE When I try to redeem it with premium, it gives me that error. Its been like this for 2 days now, what should I do?

  • Casual Listener
  • VIEW IMAGE PLEASE FOR ISSUE  VIEW IMAGE PLEASE FOR ISSUE    When I try to redeem it with premium, it gives me that error. Its been like this for 2 days now, what should I do?
  • phi00
  • Casual Listener
  • 232 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 232 Views
  • 2 replies
  • 0 likes

3 accounts

Hi I have three different accounts now. The first time this happened spotify stopped my music and I got a 410 Error message, so I logged out and when I logged back in it gave me a new account. I can't log back in to the first one, I tried to contact ...

  • Newbie
  • Hi I have three different accounts now. The first time this happened spotify stopped my music and I got a 410 Error message, so I logged out and when I logged back in it gave me a new account. I can'...
  • Joe
  • Community Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 227 Views
  • 1 replies
  • 0 likes

Forgot login informaton

Hi I have forgot my login information. I have sent a message through contact page, but havent recieved a reply. I have also replied that message, but nothing. Can you please check this out? I am still paying for it. Spotify Case # 01319590 Thanks and...

  • Newbie
  • Hi   I have forgot my login information. I have sent a message through contact page, but havent recieved a reply. I have also replied that message, but nothing. Can you please check this out...
  • Ramon
  • Spotify Legend
  • 298 Views
  • 2 replies
  • 0 likes
  • 298 Views
  • 2 replies
  • 0 likes

Spotify

I got spotify premium. And sometimes it will work on my iphone and sometimes it won't. I've uninstalled it, logged out, removed it from the offline devices and put it back on. But it still won't stay as premium.

  • Newbie
  • I got spotify premium. And sometimes it will work on my iphone and sometimes it won't. I've uninstalled it, logged out, removed it from the offline devices and put it back on. But it still won't stay...
  • Peter__
  • Community Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Can't use my other account and im being charged

I cant open my spotify account associated with my email. I click on the reset password and it asks for the email associated with the account. I put in the email address and have not received an email to reset my password. Ive tried multiple times and...

  • Newbie
  • I cant open my spotify account associated with my email. I click on the reset password and it asks for the email associated with the account. I put in the email address and have not received an email...
  • user-removed
  • Not applicable
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Paid for premium but still nothing

Signed into my acount online on Saturday night (using the same username and password I always do when paying for premium) and paid with the same card detials I always use. It asked if I wanted a free 30-day trial, which is strange as I have had premi...

  • Visitor
  • Signed into my acount online on Saturday night (using the same username and password I always do when paying for premium) and paid with the same card detials I always use. It asked if I wanted a free...
  • jonnyhayes
  • Newbie
  • 309 Views
  • 5 replies
  • 0 likes
  • 309 Views
  • 5 replies
  • 0 likes

Spotify for Ireland

I have signed up for a Spotify plan with Vodafone. Their customer service have registered me in Spotify with a Premium account. They asked me to log out and log in to Spotify and I should see my premium subscription enabled. I did that but I'm still ...

  • Regular
  • I have signed up for a Spotify plan with Vodafone. Their customer service have registered me in Spotify with a Premium account. They asked me to log out and log in to Spotify and I should see my prem...
  • Nessie
  • Regular
  • 589 Views
  • 7 replies
  • 0 likes
  • Premium
  • 589 Views
  • 7 replies
  • 0 likes

Solved!! Is it possible to buy premium from the mobile app with iTunes Credit?

I just got a $25 iTunes card as a gift, is it possible to upgrade from the mobile app and buy it with iTunes credit?

  • Newbie
  • I just got a $25 iTunes card as a gift, is it possible to upgrade from the mobile app and buy it with iTunes credit?
  • Peter__
  • Community Legend
  • 1172 Views
  • 1 replies
  • 0 likes
  • 1172 Views
  • 1 replies
  • 0 likes

Spotify is logging me to the wrong account

So I made a spotify account awhile ago before you had to have facebook connected, then later I connected my facebook account, that all went fine, but now I changed some setting on facebook and all of the sudden when I log in with my facebook credenti...

  • Newbie
  • So I made a spotify account awhile ago before you had to have facebook connected, then later I connected my facebook account, that all went fine, but now I changed some setting on facebook and all of...
  • Peter__
  • Community Legend
  • 4331 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
  • 4331 Views
  • 3 replies
  • 0 likes

Deleted Playlist!

I deleted the wrong Playlist yesterday. Was it hoping it could be recovered! Please help! "00's R&B" or"00s R&B"

  • Newbie
  • I deleted the wrong Playlist yesterday. Was it hoping it could be recovered! Please help! "00's R&B" or"00s R&B"
  • Peter__
  • Community Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes