A month passed but still got 0 minutes. Why??

[paradigmshift83]

Hello,

My question is: I have exceeded my monthly limit over a month ago, but I still got 0 minutes. Should not I receive a new monthly limit once a month passes? 

Also,  it has been said that Spotify will start giving unlimited accounts for free. Wondering when that will be offered? 

Thanks for your help. 

[Joe]

Hi. If you're in Turkey, the terms are different from other countries as set out here. If you're not in Turkey, shout out and I'll try again 🙂

[paradigmshift83]

Hello,

Thank you for the prompt response. Actullay, I live in Northern Cyprus, but I believe our internet network is based in Turkey. Actually, i have not used the services for more than 4 months, may be 2, however, i have held an account a long time from the time i was living the States. May be that is the problem? 

Also, are the recent news about the unlimited version applicable to Turkey?

Thank you for your time, it helps.

[Peter__]

What country is set in your online profile? 

The changes to Spotify free recently which removed play time restrictions do not currently apply in Turkey I'm afraid.