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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9377 Views
  • 3 replies
  • 9 likes
  • Security
  • 9377 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485263 Views
  • 979 replies
  • 111 likes
  • Account
  • 485263 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211792 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211792 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121473 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121473 Views
  • 72 replies
  • 12 likes

Trouble connecting with a facebook friend on spotify

I am connected to Spotify via facebook, with sharing limited to friends. My girlfriend is connected to spotify via facebook, with sharing limited to just me. And we can't find each other and connect! Anyone know how to fix this??

  • Casual Listener
  • I am connected to Spotify via facebook, with sharing limited to friends. My girlfriend is connected to spotify via facebook, with sharing limited to just me. And we can't find each other and connect!...
  • Joe
  • Community Legend
  • 228 Views
  • 3 replies
  • 0 likes
  • 228 Views
  • 3 replies
  • 0 likes

Solved!! Change account profile

Hi guy, I just need if to know if I can transform my actual Premium account on my fb account in a simply stand alone Spotify account. At start I tried spotify by accessing my fb log, after that I've buyed premium but now I prefer to separate the two ...

  • Regular
  • Hi guy, I just need if to know if I can transform my actual Premium account on my fb account in a simply stand alone Spotify account. At start I tried spotify by accessing my fb log, after that I...
  • Peter__
  • Community Legend
  • 588 Views
  • 4 replies
  • 0 likes
  • 588 Views
  • 4 replies
  • 0 likes

Reset my devices

Hi I think I might have tried to sync more than 3 devices and now my iPod wont download anymore tracks. Please can you reset so I can download again?

  • Casual Listener
  • Hi I think I might have tried to sync more than 3 devices and now my iPod wont download anymore tracks. Please can you reset so I can download again?
  • Peter__
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • Premium
  • 204 Views
  • 1 replies
  • 0 likes

foreign transaction fee

i bough a Spotify gfit card US online version and my credit card viewed the Spotify charge as a foreign transaction from London and they charged a "foreign transaction fee". (I also have a monthly premium spotify account and my credit card doesn't ch...

  • Casual Listener
  • i bough a Spotify gfit card US online version and my credit card viewed the Spotify charge as a foreign transaction from London and they charged a "foreign transaction fee".    (I also ...
  • Peter__
  • Community Legend
  • 1796 Views
  • 3 replies
  • 0 likes
  • 1796 Views
  • 3 replies
  • 0 likes

Solved!! cannot login anymore

When I try to login using my facebook email and password, it says my email/password is invalid. This just started happening yesterday. I don't know if this is related to me continuing my spotify premium account for the 30 day trial, since this also h...

  • Visitor
  • When I try to login using my facebook email and password, it says my email/password is invalid. This just started happening yesterday. I don't know if this is related to me continuing my spotify prem...
  • Paramed1976
  • Casual Listener
  • 2578 Views
  • 35 replies
  • 0 likes
  • 2578 Views
  • 35 replies
  • 0 likes

Problem with mobile premium

HiI have upgraded to premium, my iPad version is great, however iPhone version won't let me play individual songs as it says I should be able too? Also I may be thick here, but after upgrading should I be able to play playlists without the shuffle? A...

  • Newbie
  • Hi I have upgraded to premium, my iPad version is great, however iPhone version won't let me play individual songs as it says I should be able too? Also I may be thick here, but after upgrading sh...
  • Peter__
  • Community Legend
  • 464 Views
  • 1 replies
  • 0 likes
  • 464 Views
  • 1 replies
  • 0 likes

Solved!! What % of tracks on Spotify are streamed at 320kbps?

Hi, Do we know (or can Spotify confirm!) how many tracks online are indeed streamable at 320kbps? Is there a way of seeing the stream quality within the Spotify Application? Cheers, Mick

  • Casual Listener
  • Hi, Do we know (or can Spotify confirm!) how many tracks online are indeed streamable at 320kbps? Is there a way of seeing the stream quality within the Spotify Application? Cheers, Mick
  • Peter__
  • Community Legend
  • 18475 Views
  • 8 replies
  • 0 likes
  • 18475 Views
  • 8 replies
  • 0 likes

Solved!! Can't log into the right account

I've had a Spotify account for over a year now and love to use it. My mom liked the idea of Spotify Premium so made her own account and used the free trial. Since I wanted to use Spotify on my phone I logged into her account on my phone. MY account w...

  • Newbie
  • I've had a Spotify account for over a year now and love to use it. My mom liked the idea of Spotify Premium so made her own account and used the free trial. Since I wanted to use Spotify on my phone ...
  • Peter__
  • Community Legend
  • 1190 Views
  • 3 replies
  • 0 likes
  • Account
    disappear
    Facebook
    Help
  • 1190 Views
  • 3 replies
  • 0 likes

What the heck. End of Premium and after SECOND upgrade, no music.

I use Spotify on my phone at work, where I don't have an internet connection. I signed up for the free trial and spotify premium so that I could listen to music while sitting at my desk job. Today I log in, and suddenly no Spotify premium (even thoug...

  • Newbie
  • I use Spotify on my phone at work, where I don't have an internet connection. I signed up for the free trial and spotify premium so that I could listen to music while sitting at my desk job. Today I ...
  • Peter__
  • Community Legend
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

Limit on song plays?

Recently upgraded to premium but some of the songs that became unavailable whilst using free are still not accessible.. Main reason I upgraded was so I could listen to these.. Don't feel IM getting the service I'm paying for at the minute. Frustratin...

  • Casual Listener
  • Recently upgraded to premium but some of the songs that became unavailable whilst using free are still not accessible.. Main reason I upgraded was so I could listen to these.. Don't feel IM getting t...
  • Peter__
  • Community Legend
  • 355 Views
  • 5 replies
  • 0 likes
  • 355 Views
  • 5 replies
  • 0 likes

Spotify not registering my premium states

I've tried to play from my spotify premium account through Sonos this evening but have been asked to 're-authorise spotify account' to allow me to play through Sonos. Having logged into Spotify, my account doesn't recognise that I have Premium but sa...

  • Newbie
  • I've tried to play from my spotify premium account through Sonos this evening but have been asked to 're-authorise spotify account' to allow me to play through Sonos. Having logged into Spotify, my a...
  • Peter__
  • Community Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Spotify doesn't sync my new facebook profile pic

Hi, I changed my facebook profile pic yesterday but spotify doesn't sync my spotify profile pic ,can anybody help me ?

  • Casual Listener
  • Hi, I changed my facebook profile pic yesterday but spotify doesn't sync my spotify profile pic ,can anybody help me ?
  • Peter__
  • Community Legend
  • 994 Views
  • 3 replies
  • 0 likes
  • 994 Views
  • 3 replies
  • 0 likes

Solved!! Premium not attributed to account

I have paid for a premium subscription at a discounted rate through uni days using the email address my account is with. I have received a confirmation email but the subscription hasn't been set on my account. I think this might have something to do ...

  • Casual Listener
  • I have paid for a premium subscription at a discounted rate through uni days using the email address my account is with.   I have received a confirmation email but the subscription hasn't be...
  • Peter__
  • Community Legend
  • 368 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 368 Views
  • 3 replies
  • 0 likes

Solved!! Brasil

Why the spotify is not yet working in Brasil? I would like to have the spotify, but my ipad, from apple store says is not avaible here. help me!!!

  • Newbie
  • Why the spotify is not yet working in Brasil? I would like to have the spotify, but my ipad, from apple store says is not avaible here. help me!!!
  • Peter__
  • Community Legend
  • 2356 Views
  • 9 replies
  • 0 likes
  • 2356 Views
  • 9 replies
  • 0 likes

Can I transfer Spotify to another email address?!

Hello there - I'm paying for Spotify premium, but I haven't been able to use it since October due to a deactivated Facebook account. I don't wish to reactivate Facebook, but can someone transfer my Spotify to another account or can they stop taking m...

  • Newbie
  • Hello there -    I'm paying for Spotify premium, but I haven't been able to use it since October due to a deactivated Facebook account. I don't wish to reactivate Facebook, but can some...
  • Adam
  • Roadie
  • 495 Views
  • 1 replies
  • 0 likes
  • 495 Views
  • 1 replies
  • 0 likes

Solved!! Playlists not appearing on profile

So my Spotify seems to be acting up: I have around 60 playlists on Spotify but when I click on my profile it only shows 14 playlists - The playlists appear both on my iPhone and Mac but not on my profile. I have turned on all sharing settings. What c...

  • Casual Listener
  • So my Spotify seems to be acting up:   I have around 60 playlists on Spotify but when I click on my profile it only shows 14 playlists - The playlists appear both on my iPhone and Mac  ...
  • Jahan
  • Casual Listener
  • 435 Views
  • 1 replies
  • 0 likes
  • Account
  • 435 Views
  • 1 replies
  • 0 likes

Solved!! Time limitations on Spotify Free

Hello to all fellow users. I am currently on Spotify Premum Trial, but (most) probably I will cancel and remain on Spotify Free, since the monthly fee is relatively high here in Bulgaria. I know that it is not possible to use Spotify on mobile device...

  • Casual Listener
  • Hello to all fellow users. I am currently on Spotify Premum Trial, but (most) probably I will cancel and remain on Spotify Free, since the monthly fee is relatively high here in Bulgaria. I know that...
  • Peter__
  • Community Legend
  • 2266 Views
  • 5 replies
  • 0 likes
  • 2266 Views
  • 5 replies
  • 0 likes

username confusion

When I go on to spotify everyone I follow and everyone I see has a profile picture and their name from their facebook. My account is linked with facebook and it shows that on the website howeer when I click the spotify app my username is shown as a r...

  • Newbie
  • When I go on to spotify everyone I follow and everyone I see has a profile picture and their name from their facebook. My account is linked with facebook and it shows that on the website howeer when ...
  • Adam
  • Roadie
  • 343 Views
  • 1 replies
  • 1 likes
  • 343 Views
  • 1 replies
  • 1 likes

MOVISTAR PREMIUM PROBLEM

I had a Premium direct account with Spotify but on October 17th I signed up a new one with Movistar Spain and cancelled the first one. So on October 24th the first one ended but the Movistar one didn´t started.... so I´m know without the Premium one....

  • Casual Listener
  • I had a Premium direct account with Spotify but on October 17th I signed up a new one with Movistar Spain and cancelled the first one. So on October 24th the first one ended but the Movistar one didn...
  • Peter__
  • Community Legend
  • 666 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
  • 666 Views
  • 9 replies
  • 0 likes