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Abroad (France) - Spotify Premium stopped working

Abroad (France) - Spotify Premium stopped working

I just left Sweden for France (and I'll be here for 5 months), and my Spotify Premium account just stopped working because apparently I need to update my information or something. I'm not exactly sure what I need to do since this entire site is in French now and I can't seem to change the language. So why exactly doesn't my Premium account work in France? I am still a Swedish citizen and my billing address is still the same (Swedish), meaning there is no information for me to update really.

What do I do?

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1 Reply

Andreas2412 - Welcome to the Community. It looks like we've had a bit of trouble taking payment, which is why your account has reverted back to the free version.

To get your Premium going again, you'll need to resubscribe. Don't worry, it's quick and easy. Just head here: www.spotify.com/account/subscription

When you're there, you'll be able to change the language in the bottom right corner of the web page. So you'll be able to understand what's going on.
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