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Account Hacked.. Email Reset?

Account Hacked.. Email Reset?

My account was somehow hacked and my email account no longer matches my facebook login credentials. I therefore can't change my email bc I don't know my existing password and the reset password functionality sends an email to someone else's acocunt.

 

Can someone help me 🙂 ?

 

Thanks!

 

Reply
3 Replies

Hello there. We'll help you get back online. Please email our team, confirming your username, date of birth, postal code and last 4 digits of the card used to subscribe/PayPal billing agreement ID: https://www.spotify.com/about-us/contact/contact-spotify-account/


Check out how we're doing: @SpotifyStatus

Did this help? Please click 'Accept as Solution'.

Me too. I can't send an email to Spotify as now it is someone else's email address.


@hatcheckclerk wrote:

Me too. I can't send an email to Spotify as now it is someone else's email address.


Left you a reply here 🙂 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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