Account disappeared

[staplegunner]

I'm getting an error code saying I'm entering an incorrect username or password. Unfortunately the email address I registered with was a university one which has now expired, so I can't reset my password, and there doesn't seem to be any way to log in.

Is there any way around this?

[kbrooksc]

Hey there @staplegunner!

Have no fear! I recommend reaching out directly to Spotify Support. With this anonymous online contact form, you can reach them without subscribing to / having access to a Spotify account or the email that was used to create that account.

They can also be reached through their Facebook Page SpotifyCares or their Twitter Handle @SpotifyCares.

If you use the online contact form instead of Facebook or Twitter, make sure to check your inbox and junk folder for an email from Spotify.

Cheers!