Account subscription

[shivanib]

Dear all,

I hope you are well.

I recently subscribed to Spotify Unilimited last week which is the £5 a month subscription.

However my bank account has been charged 3 times - do you know why this is and how I can get a refund of the extra money charged?

I would be ever so grateful if you could please help me as soon as you can! My email address is sbhanaut@hotmail.com

Warmest regards,

Shivani

[Peter__]

Hi there! Welcome to the Spotify community 🙂 

You will need to get in touch with the payments team using the online contact form explaining your situation and they will be able to look into this for you. 

Peter