Ads in unlimited

[Evalena]

Account says i do have unlimited, but still get Ads.

[Peter__]

What device are you listening on?
Spotify Unlimited only removes advertising in the desktop and web players. If you are listening on a mobile phone or tablet, you need Spotify Premium for ad-free listening.

Full details of the subscription plans are outlined here:
http://community.spotify.com/t5/Newcomers-and-Contribution/Subscription-Comparison-Chart/td-p/666916

[Hilaris]

I have the same Problem. I use Spotify only on the Desktop pc 

[Merik]

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@Hilaris wrote:

I have the same Problem. I use Spotify only on the Desktop pc 

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What ads are you experiencing? Can you verify you have a subscription here?

[Hilaris]

Ads between songs andin the player.

Bestellbestätigung für 86276299012

Liste aller Belege anzeigen

Datum	2012-06-22
Bestellnummer	[snip - mod.]
Zahlungsmethode	Sofort Dauerauftrag
Händler	Spotify GmbH
USt-Nummer	[snip - mod.]
Benutzername	hilaris

• 1 Monat Spotify Unlimited 4,19 €
• USt 0,80 €
• Total 4,99 €

my bank has enough money for spotify.

[snip - mod.]

2014-03-04

4,99 €

[Adam]

@Hilaris -- get in touch here and one of our German payments team will get back to you as soon as they can to help out with that Sofort payment. If you get an automated response, reply back to it directly.