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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8959 Views
  • 1 replies
  • 9 likes
  • Security
  • 8959 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480709 Views
  • 979 replies
  • 111 likes
  • Account
  • 480709 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210585 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210585 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120704 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120704 Views
  • 72 replies
  • 12 likes

Disconnect from Facebook

I registered for Spotify using my facebook credentials, however, I would like to deactivate my facebook. When I tried to register a new account, it would not allow me to do so, since my email address was tied the account that was made via facebook. I...

  • Visitor
  • I registered for Spotify using my facebook credentials, however, I would like to deactivate my facebook.   When I tried to register a new account, it would not allow me to do so, since my em...
  • eyekeyshoe
  • Gig Goer
  • 265 Views
  • 2 replies
  • 0 likes
  • 265 Views
  • 2 replies
  • 0 likes

Lost all my playlists, favourites, followers, etc

Hi A couple of days ago, I deactivated my Facebook account for a few days. I opened Spotify and started playing some music, but realised that, because my account is linked to my FB, it had automatically reactivated my FB, which I didn't want. I went ...

  • Visitor
  • Hi   A couple of days ago, I deactivated my Facebook account for a few days. I opened Spotify and started playing some music, but realised that, because my account is linked to my FB, it had...
  • eyekeyshoe
  • Gig Goer
  • 437 Views
  • 5 replies
  • 0 likes
  • Account
  • 437 Views
  • 5 replies
  • 0 likes

Solved!! Trying to deactivate account from facebook

Hey guys. I love spotify. I've been a prenium user for 2 years now. When I created my spotify I linked to facebook, and now I'm deleting my facebook. I've tried this before, but whenever I logged into spotify it reactivated my facebook account. Can t...

  • Casual Listener
  • Hey guys. I love spotify. I've been a prenium user for 2 years now. When I created my spotify I linked to facebook, and now I'm deleting my facebook. I've tried this before, but whenever I logged int...
  • eyekeyshoe
  • Gig Goer
  • 464 Views
  • 4 replies
  • 0 likes
  • 464 Views
  • 4 replies
  • 0 likes

Deactivated facebook

Hi, I recently deactivated my facebook and need to make a new account and transfer my subscription to the new account. However I cannot make a new account as my email address is in use. I also can't use the contact form for the same reason. Can someo...

  • Newbie
  • Hi,    I recently deactivated my facebook and need to make a new account and transfer my subscription to the new account. However I cannot make a new account as my email address is in u...
  • eyekeyshoe
  • Gig Goer
  • 264 Views
  • 2 replies
  • 0 likes
  • 264 Views
  • 2 replies
  • 0 likes

Deactivate facebook

I setup my account with Facebook. Now I wish to deactivate my facebook account but not lose my Spotify. Is there anyway to do this?

  • Visitor
  • I setup my account with Facebook. Now I wish to deactivate my facebook account but not lose my Spotify. Is there anyway to do this?
  • eyekeyshoe
  • Gig Goer
  • 330 Views
  • 2 replies
  • 0 likes
  • 330 Views
  • 2 replies
  • 0 likes

Help me! Can not log in anymore since FB disconnection!

Well, since I didn't feel like having my FB connected to Spotify I decided to discounnect it through the Preferences option in the Mac OS X app. From that moment on, I could not log in anymore and any kind of information I provided after the fb login...

  • Newbie
  • Well, since I didn't feel like having my FB connected to Spotify I decided to discounnect it through the Preferences option in the Mac OS X app. From that moment on, I could not log in anymore and an...
  • Peter__
  • Community Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Have two accounts; wont let me change password

Am trying to change password on the one I control. Keep getting "email is associated with another account" error

  • Newbie
  • Am trying to change password on the one I control. Keep getting "email is associated with another account" error
  • Peter__
  • Community Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Premium Account Hacked. Please Help!

Hello, Someone with the email address "zecaben124@gmail.com" cracked my password, attached thier email to my account (username RandomDaveG) and changed the password. I just discovered this today. Please contact me ASAP to verify my information and he...

  • Casual Listener
  • Hello,   Someone with the email address "zecaben124@gmail.com" cracked my password, attached thier email to my account (username RandomDaveG) and changed the password.   I just disc...
  • RandomDaveG1
  • Casual Listener
  • 232 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 232 Views
  • 2 replies
  • 0 likes

"sign out from everywhere" function doesn't work

Hi, Why when i click on "sign out from everywhere" it doesn't log me out? My spotify app on macbook still opens and i'm still logged in. Please support me as I have my mobile stolen and I don't want my account to be compromised. Thanks, Valerio

  • Casual Listener
  • Hi,   Why when i click on "sign out  from everywhere" it doesn't log me out? My spotify app on macbook still opens and i'm still logged in.   Please support me as I have my m...
  • ValerioC7
  • Casual Listener
  • 1379 Views
  • 4 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 1379 Views
  • 4 replies
  • 0 likes

Spotify Premium

I just activated Spotify Premium demo (48hours) version. Is there any posibility to deactivate it and activate it later ? szymon12389

  • Newbie
  • I just activated Spotify Premium demo (48hours) version. Is there any posibility to deactivate it and activate it later ? 🙂 szymon12389
  • Peter__
  • Community Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

My unlimited subscription expired in March, still no ads in April (26. April)

Well, this is no problem of mine, but on thought of all artists if Spotify could be aware of this. For the artists!

  • Casual Listener
  • Well, this is no problem of mine, but on thought of all artists if Spotify could be aware of this. For the artists!
  • dawest1234
  • Casual Listener
  • 417 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 417 Views
  • 6 replies
  • 0 likes

Subscription stopped & can't reactivate it.

Hey there, I've had Spotify Premium for over a year now, always worked fine. Now one or two of the payments apparently didn't go through and Spotify Premium was cancelled. However I can't reactivate it, even though the latest payment went through aga...

  • Casual Listener
  • Hey there,   I've had Spotify Premium for over a year now, always worked fine.   Now one or two of the payments apparently didn't go through and Spotify Premium was cancelled. Howev...
  • venice
  • Casual Listener
  • 414 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 414 Views
  • 4 replies
  • 0 likes

Changind my facebook password deleted everything from my spotify account - why??

Someone please help me! I changed my Facebook password and now everything, all the Starred music and my playlists are gone! I don't understand, my username is still the same... I want my music back! Is there anything I can do?

  • Casual Listener
  • Someone please help me! I changed my Facebook password and now everything, all the Starred music and my playlists are gone! I don't understand, my username is still the same... I want my music back! ...
  • Peter__
  • Community Legend
  • 419 Views
  • 6 replies
  • 0 likes
  • 419 Views
  • 6 replies
  • 0 likes

Still getting advertisements after buying premium

Since a few days I get advertisements on desktop version and on my phone. I have a premium account since a year and haven't changed any settings. Also I am not able to click the titles of my "starred playlists" on the iphone. Thanks for helping me.

  • Casual Listener
  • Since a few days I get advertisements on desktop version and on my phone. I have a premium account since a year and haven't changed any settings. Also I am not able to click the titles of my "...
  • schnorchy
  • Casual Listener
  • 165 Views
  • 2 replies
  • 0 likes
  • 165 Views
  • 2 replies
  • 0 likes

premium

Hi, im new to music download apps. Ive downloaded spotify and i think i subscibed to the premium, i assume i have a free trial? But after this will i start to be charged or will i revert back to the free version? It didnt ask me for any card details,...

  • Casual Listener
  • Hi, im new to music download apps. Ive downloaded spotify and i think i subscibed to the premium, i assume i have a free trial? But after this will i start to be charged or will i revert back to the ...
  • Peter__
  • Community Legend
  • 340 Views
  • 7 replies
  • 0 likes
  • 340 Views
  • 7 replies
  • 0 likes

Solved!! Pay for premium and get shuffle

I pay for premium and only get the basic spotify, don't know what to do? I always use to have premium up until recently when I stopped using spotify. I re-subscribed and now I don't have it.

  • Casual Listener
  • I pay for premium and only get the basic spotify, don't know what to do? I always use to have premium up until recently when I stopped using spotify. I re-subscribed and now I don't have it.
  • Peter__
  • Community Legend
  • 318 Views
  • 2 replies
  • 0 likes
  • 318 Views
  • 2 replies
  • 0 likes

Solved!! I am being charged £9.99 for Spotify Free

Hi guys I have been charged £9.99 twice (on 27 July and 27 August). I have 2 accounts (username mattology and mattoakman) for some reason, but both of them say I am only using Spotify Free. I did take up the Premium trial in June but cancelled it bef...

  • Casual Listener
  • Hi guys   I have been charged £9.99 twice (on 27 July and 27 August).  I have 2 accounts (username mattology and mattoakman) for some reason, but both of them say I am only using Spotif...
  • Peter__
  • Community Legend
  • 4953 Views
  • 16 replies
  • 0 likes
  • Account
    Free
    Premium
  • 4953 Views
  • 16 replies
  • 0 likes

I want my premium benefits

I pay for premium and don't get my premium benefits and it's driving me crazy

  • Casual Listener
  • I pay for premium and don't get my premium benefits and it's driving me crazy
  • Adam
  • Roadie
  • 250 Views
  • 1 replies
  • 0 likes
  • Account
  • 250 Views
  • 1 replies
  • 0 likes

My account was hacked

How long is it expected to wait before you - afte the initial e-mail - would fix the problem? I have no interest to sit back and wait for so long while someone else is using my spotify account. I've sent the e-mail to support and got one back stating...

  • Newbie
  • How long is it expected to wait before you - afte the initial e-mail - would fix the problem? I have no interest to sit back and wait for so long while someone else is using my spotify account. I've ...
  • user-removed
  • Not applicable
  • 256 Views
  • 2 replies
  • 0 likes
  • Security
  • 256 Views
  • 2 replies
  • 0 likes

Can't login

Has anyone not been able to login today? My fb login or regular login aren't working and I'm teaching a class in 2 hours??

  • Newbie
  • Has anyone not been able to login today? My fb login or regular login aren't working and I'm teaching a class in 2 hours??
  • Peter__
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes