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Billed for 5 GB musicstreaming in a couple of hours?

Billed for 5 GB musicstreaming in a couple of hours?

Hey Spotify! (English, Swedish, Norwegian answers are OK)
I just emailed the support of Chess also, the company who provides my phone number and internet access.

Today listening to sigur ros, streaming in the car, not unusual. All the sudden in just a couple of hours it all stopped. I had streamed music for 5GB?! In a couple of hours? My settings are normal quality for streaming, only extreme for downloading.

I'm know writing because a want to know if there has been some kind of wrong/bug that let this happened or if a just streamed to much music for to long time... Which strikes me as almost impossible...

Do you keep track?
I'm at snip@hotmail.com, spotify username Jebuses

Mvh, Fredrik Falkensjö

 

Personal email removed. -hpguru

Reply
1 Reply

Hey there and welcome to the community of Spotify!

 

I know your frustrate.

 

First of all, this is public forum, so I removed your personal email adress from spam bots. There is always bots online which are searching emails for spam purpose, so please don't post personal email adresses etc. This is public, worldwide, forum.

 

To answer your question. There is no P2P on mobile, 160 kbps will use 1.2 MB of data per minute. 320 kbps 2.4 MB of data in minute.

 

Low bitrate 96 kbps is less than 0.8 MB in minute.

 

Do you know? In Premium you can download tracks using Wifi for Offline mode. Then you can just put your mobile phone to Offline and no Internet is needed to listen cool stuff!

 

Hope this helps.

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