Can't login - account not recognised

[markleahyz]

Hi as you. Can see my sons account is on my family account. But he can't login either through the website or the app. It says the account doesn't exist - can u help pls ?!

[Algee]

Hi there,

You can ask your son to log in with the username file2025 and password. If he forgot his password, try to reset it here.

http://www.spotify.com/password-reset