Can’t login into my account.

[#1]

I am writing to seek assistance with an issue I am experiencing with my Spotify account. Recently, I tried to log in using my email address, but instead of accessing my existing account, I was directed to a new account that does not have my playlists or saved music.

I have been a long-time user of Spotify, and my playlists are important to me. I am unsure why this happened and would appreciate your help in recovering my original account with all my playlists and saved data.

Could you please assist me in resolving this issue as soon as possible? If you need any additional information to verify my account, please let me know, and I will be happy to provide it.

[Maxim]

Hey there,

Thanks for coming to the Community.

It sounds like you may have an additional Spotify account. I recommend following the steps in this FAQ article to locate your primary account. 🙂

Let me know how it goes!