Cancelled my subscription but I still got charged

[Damrell47]

I cancelled my Premium subscription the other day because I need to save money but when I looked at my bank account this morning, I still got charged by Spotify. How do I get my money back and cancel my subscription?

[Maxim]

Hey @Damrell47,

The first thing to do is check your email for a Confirmation Email. Each user receives one after cancelling their Spotify subscription.

[Damrell47]

I would check but I can't get on that email account anymore.

[Maxim]

Alright. Does it say that you're on the free plan on this page? https://spotify.com/account/subscription

[Damrell47]

Yea. I'm sorry I must've done something wrong. I should've doubled check to make sure. But I could've swore I got to the very end of it because it gave me the playlist at the end, so I thought I was done. I guess I didn't look good though. Thank you for the help though.