Cannot change country!

[gonzosc]

I signed up to Spotify in the US but now I live in Mexico. I cannot change my country, ZIP code, anything. I log in, change everything in profile and then a message appears saying that my email is already being used (obviously). How can I solve this??

[Joe]

It sounds like you have two accounts - possibly you logged in with a username as well as facebook. Have you tried logging in with your facebook credentials (email address not username) instead of a username? If that doen't help, get in touch here and the account team will help.

If you get an automated response directing you back to the community or to the help pages, please reply to it to speed things along.