Cannot login to iphone

[slennon890]

Plan

premium

Country

Ireland

Device

(iPhone 8

Operating System

(iOS 10

My Question or Issue

Hello there, for a while I could not get connected to the music on the mobile app no matter what I tried.

So I logged out - big problem  - cannot get back in !

I went to pc version and reset password but still no luck. 

The email link spotify sent does not work,  telling me the link is no longer valid even if I click as soon as it arrives.

what on earth do I do now???

Thanks in advance slennon890

[Billy-J]

Hey @slennon890, thanks for reaching out to the Community!

What happens when you try to log in to the app? Can you send me  a screenshot of what you're seeing? Make sure to hide sensitive info when posting to the Community.

Also, what iPhone model and iOS version do you have? You can check by going to Settings > General > About. 

Keep me posted.