Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Carte bancaire française, paiement depuis l'étranger

Carte bancaire française, paiement depuis l'étranger

Bonjour,

Je me trouve actuellement au Maroc, j'étudie ici. Je tente de prendre un abonnement premium étudiants, avec comme pays Maroc.

Ma carte bancaire est française, mais c'est une banque en ligne qui fonctionne partout à l'étranger sans problème.

 

Pourtant, ma carte n'est pas reconnue.

Pourquoi ?

 

Je vis en ce moment au Maroc et je souhaite donc payer l'abonnement au tarif marocain en dirham. Je ne souhaite donc pas mettre "France" comme région.

 

Que fait pour que mon paiement soit accepté ?

Merci

 

Reply
1 Reply

Hi @escargothysterique,

Thanks for reaching out about this. We hope you don't mind us answering in English, as it's the official language on the Community.

In order to subscribe to Premium, you'll need to enter a payment method that's issued in the same country that your Spotify account is registered in. For example, if your account is registered in Morocco, you need to enter a payment method that's been issued there.

Depending on the country or region you’re in, we may offer different payment methods. You can see which payment methods are available to you by heading to the Premium page > Choose a plan. All the payment options for your account’s location will be on the next page.

We hope this clear things up! Let us know if you have any other questions.

Kiril Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts