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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9046 Views
  • 1 replies
  • 9 likes
  • Security
  • 9046 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482134 Views
  • 979 replies
  • 111 likes
  • Account
  • 482134 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210918 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210918 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120930 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120930 Views
  • 72 replies
  • 12 likes

Solved!!Superuser Contribution How do I know which friend is it on my Spotify Facebook friends list

So I recently found my Spotify friends list via Facebook has someone I couldn't directly recognize by their display name or profile image for Spotify, I probably do know who they are on Facebook since I don't really just add strangers, so is there a ...

  • Casual Listener
  • So I recently found my Spotify friends list via Facebook has someone I couldn't directly recognize by their display name or profile image for Spotify, I probably do know who they are on Facebook sinc...
  • MihailY
  • Moderator
  • 376 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution i cannot change my country.

i can also not put a new pay method to reflect my new country

  • Visitor
  • i can also not put a new pay method to reflect my new country
  • JuanTazo
  • Visitor
  • 317 Views
  • 2 replies
  • 0 likes
  • 317 Views
  • 2 replies
  • 0 likes

Por que canselaron mi suscripción de mi cuenta premium

Tenía mi cuenta premium de estudiante y ahorita entre a la app. Y no me deja escuchar mis canciones me eliminaron mi cuenta premium y aun no llegava la fecha de pago.

  • Visitor
  • Tenía mi cuenta premium de estudiante y ahorita entre a la app. Y no me deja escuchar mis canciones me eliminaron mi cuenta premium y aun no llegava la fecha de pago.
  • Paulina13
  • Newbie
  • 264 Views
  • 2 replies
  • 0 likes
  • 264 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution How do I get rid of bad recommendations after a hack?

My account was hacked.. I've gone through all the steps to secure the account.. So apparently they were using my account to listen to a bunch of music to generate income for artists. Anyways, that's all fine and dandy, great for them I guess.My issue...

  • Casual Listener
  •   My account was hacked.. I've gone through all the steps to secure the account..   So apparently they were using my account to listen to a bunch of music to generate income for artists....
  • 1242830394
  • Visitor
  • 10866 Views
  • 11 replies
  • 1 likes
  • Account
  • 10866 Views
  • 11 replies
  • 1 likes

Superuser Contribution Carte bancaire française, paiement depuis l'étranger

Bonjour,Je me trouve actuellement au Maroc, j'étudie ici. Je tente de prendre un abonnement premium étudiants, avec comme pays Maroc.Ma carte bancaire est française, mais c'est une banque en ligne qui fonctionne partout à l'étranger sans problème. Po...

  • Visitor
  • Bonjour, Je me trouve actuellement au Maroc, j'étudie ici. Je tente de prendre un abonnement premium étudiants, avec comme pays Maroc. Ma carte bancaire est française, mais c'est une banque en lign...
  • Kiril
  • Moderator
  • 622 Views
  • 1 replies
  • 0 likes
  • Premium
  • 622 Views
  • 1 replies
  • 0 likes

Cell phone theft.

I would like to know how I can cancel my premium plan on my account as my phone was stolen and the account is registered to my phone number so I don't have access to cancel it.

  • Visitor
  • I would like to know how I can cancel my premium plan on my account as my phone was stolen and the account is registered to my phone number so I don't have access to cancel it.
  • Maxim
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 234 Views
  • 1 replies
  • 0 likes

Device limit

My Question or Issue my wife just got a new iPhone, now we get error message about device limit. We have gone in to settings to remove devices, but still get the message. Can someone help us remove all devices so we can start from scratch?

  • Visitor
  •   My Question or Issue   my wife just got a new iPhone, now we get error message about device limit. We have gone in to settings to remove devices, but still get the message. Can someone...
  • Maxim
  • Spotify Star
  • 258 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 258 Views
  • 1 replies
  • 0 likes

My email cant change because I dont have a password, logged in with facebook

I am changing my email on spotify account inside info. It requires a password, although i login with facebook. So i cant use any password because there is no password associated with the account so i cant change my email

  • Visitor
  • I am changing my email on spotify account inside info.  It requires a password, although i login with facebook.  So i cant use any password because there is no password associated wit...
  • Maxim
  • Spotify Star
  • 277 Views
  • 1 replies
  • 0 likes
  • Account
  • 277 Views
  • 1 replies
  • 0 likes

Can't log into my account

It was not a problem at home

  • Visitor
  • It was not a problem at home
  • Maxim
  • Spotify Star
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

My account get constantly blocked by Spotify

PlanPremiumCountryUkraineDeviceSamsung Galaxy Note20 Ultra, Operating SystemWindows 10 Pro, Android v.13 My Question or IssueDear Spotify team,I am writing to express my concern over my Spotify account being repeatedly blocked for alleged "unauthoriz...

  • Newbie
  • Plan Premium Country Ukraine Device Samsung Galaxy Note20 Ultra,  Operating System Windows 10 Pro, Android v.13   My Question or Issue Dear Spotify team, I am writing to express ...
  • larslengberg
  • Newbie
  • 903 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
  • 903 Views
  • 3 replies
  • 0 likes

Something went wrong while logging in

PlanFreeDevicePixel 6 proOperating SystemAndroid My Question or Issue 

  • Visitor
  • Plan Free Device Pixel 6 pro Operating System Android   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • Login
  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution Perdí mi cuenta?

Perdí mi cuenta con la que pagaba mi plan familiar, no lo puedo cancelar y tampoco puedo invitar a más personas porque el enlace a expirado no sé que hacer, ayuda por favor

  • Visitor
  • Perdí mi cuenta con la que pagaba mi plan familiar, no lo puedo cancelar y tampoco puedo invitar a más personas porque el enlace a expirado no sé que hacer, ayuda por favor 😭
  • MihailY
  • Moderator
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot Recover Account

Hi There, My spotify account disconnected across all of my devices. I have not changed my password and I can't login. Biggest issue is that I've tried the password reset and I'm not getting any e-mails. I've checked my junk/spam folder, I've waited o...

  • Casual Listener
  • Hi There,   My spotify account disconnected across all of my devices. I have not changed my password and I can't login. Biggest issue is that I've tried the password reset and I'm not getting ...
  • nigelino
  • Casual Listener
  • 452 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 452 Views
  • 2 replies
  • 0 likes

can't receive password reset email

Even though I was logged in on all my devices, yesterday I realized that the session was closed, and in addition to that I cannot reset the password because when I ask to send me an email, nothing arrives in my email, which is the same with I first c...

  • Visitor
  • Even though I was logged in on all my devices, yesterday I realized that the session was closed, and in addition to that I cannot reset the password because when I ask to send me an email, nothing ar...
  • Maxim
  • Spotify Star
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Transfer of playlist on another account

Hello everybodyIl actually liste toi the music on Spotify, but on the account of my partner.... And I have created many playlists on his account. Unfortunately, our relation is going to break, and so I would like to create a new account for me. Do yo...

  • Casual Listener
  • Hello everybody Il actually liste toi the music on Spotify, but on the account of my partner.... And I have created many playlists on his account. Unfortunately, our relation is going to break, and ...
  • UzairAK
  • Casual Listener
  • 628 Views
  • 3 replies
  • 1 likes
  • 628 Views
  • 3 replies
  • 1 likes

CREDIT CARD FRAUD

I was going through my bank statements and I noticed that Spotify has been charging me a monthly fee of $9.99, presumably for the Premium account, which I have NEVER ever authorized. I have no idea how they got a hold of my card number. Don't even te...

  • Regular
  • I was going through my bank statements and I noticed that Spotify has been charging me a monthly fee of $9.99, presumably for the Premium account, which I have NEVER ever authorized. I have no idea h...
  • lineary
  • Casual Listener
  • 1550 Views
  • 16 replies
  • 1 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 1550 Views
  • 16 replies
  • 1 likes

Does Spotify delete inactive accounts?

One of my friends passed away recently and she has the best playlists on Spotify. I was wondering if Spotify deletes inactive accounts or if her account will still be accessible/searchable forever. I really don't want these to disappear.

  • Visitor
  • One of my friends passed away recently and she has the best playlists on Spotify. I was wondering if Spotify deletes inactive accounts or if her account will still be accessible/searchable forever.&n...
  • mauve_minnow
  • Roadie
  • 3133 Views
  • 1 replies
  • 1 likes
  • Account
  • 3133 Views
  • 1 replies
  • 1 likes

Mi cuenta de spotify a sido hackeada

estimados: me llego un correo a mi mail diciendo que el correo de mi cuenta de spotify habia sido cambiado, por lo cual ingrese a la pagina para revisar, y si claramente habia sido cambiado y tambian habian realizado el cambio de mi contraseña, adjun...

  • Newbie
  • estimados:    me llego un correo a mi mail diciendo que el correo de mi cuenta de spotify habia sido cambiado, por lo cual ingrese a la pagina para revisar, y si claramente habia sido cam...
  • user-removed
  • Not applicable
  • 1040 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Security
  • 1040 Views
  • 3 replies
  • 0 likes

AI dj feature not showing up because spotify thinks I'm in another country

PlanPremiumCountryPhilippines Device(iphone 11 pro, redmi note 9s)Operating System(Windows 10) My Question or IssueAs the title says, I have not gotten the AI dj feature because spotify thinks I'm in a country that doesn't have that feature. Currentl...

  • Casual Listener
  • Plan Premium Country Philippines  Device (iphone 11 pro, redmi note 9s) Operating System (Windows 10)   My Question or Issue As the title says, I have not gotten the AI dj feature...
  • renzehboi
  • Casual Listener
  • 799 Views
  • 6 replies
  • 0 likes
  • Account
  • 799 Views
  • 6 replies
  • 0 likes