Change login from Facebook to AppleId

[sromano88]

I currently log in into spotify using my facebook account credentials.

I want to start using my Apple credentials on login but can't do that (I think because spotify account is related to the facebook account)

Anyone knows how to change that?

Thanks.

Sergio.

[OneByBoo]

Hi there @sromano88,

thanks for reaching out to the community !

A user can link  their Spotify account with apple even if their account is currentky linked to their Facebook account.

What you need is to make sure that the email address registered with your account is the same as your Apple ID one and reset the password for that email address first.

Then you can head here to create a new account by choosing Continue with Apple, making sure to share your email.

Spotify should automatically recognize the exiting account with the same email address and ask if you'd like to link it by Signing in with Apple.

Once the process is completed, you'll have 3 options to log in to your account:

- Facebook

- Email and password

- Apple

Hope this shed some light.

Let me know if you have any further questions 🙂

[cewil_avp]

Have same problem, I have one email on AppleID and on Facebook, but I can login only by FB. How can I fix it? Thanks

[Xenia]

Hey there @cewil_avp,

Thanks for getting in touch with us and welcome to the Community 🙂

This option is available only on iPhone. It's not possible to log in with an AppleID on another device. For full info we'd recommend checking out this Spotify Answer.

In case you're experiencing this on your iPhone, it'd be great if you could send us a screenshot showing the different options for logging in, so we can investigate this further.

If you have questions, don't hesitate to reach out to us.

[sterlopus]

Great thing! 

So if I logged in first time via Appleid@iphone so I couldnt use win10 application? Or how can I log in when there only 2 options: FB or login/pass?

Thanks,

strlps

[Alex]

Hey there @sterlopus,

Welcome to the Community!

In order to log in the desktop app on Windows 10 you'll first need to create a password for your account. You can use your Apple ID email and choose a new password to log in on your Windows device. After that, you’ll be able to access your account using the Sign in with Apple option on your Apple device (with the old password) as well as to access it on your Windows using the "classic" login button (with the new password and your email address).

Hope this helps 🙂 Don't hesitate to give us a shout if you have more questions.

Have a great day!

[Mikaylaonspotif22]

Hello. I tried to do this but it took me to a page that says it cannot reset my password and that my only option is to get a brand new account. I cannot do this because I want to keep all of the playlists I have spent so many years making. I do not want to lose them. I am also wanting to use a new way of logging in because I am deleting Facebook soon. Please help.

[OscarDC]

Hey @Mikaylaonspotif22,

Thank you for reaching out to the Community and welcome. 

If the reset password process doesn't work, it's possible that your account has different credentials to login to or it has no email address added. But there's nothing to worry about, if you have an account with the Apple ID login, you can merge the accounts to have all the content in a single account with the login method you want.

However, this process cannot be done on the user's side. As we don't have access to users accounts in the Community, we'd recommend contacting our Customer Support, so they can check your account and help you further. 

Hope this helps. If you have any additional questions, don't hesitate to ask.