Changed twice every month!

[Tonilou17]

Hi Spotify, you have been charging me twice a month every month without fail, with about 3days between. I'm really not happy about it and finding that you don't even have a helpline is completely ridiculous. How do I or rather yourselfs stop this.

[Maxim]

Hey @Tonilou17,

Spotify Support can be contacted through the following channels: 

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.