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Changing country settings...

Changing country settings...

I made my account when i was staying in Canada, but then i left there and have gotten back to my own country a month ago.

When i try to log into my account from my country, they say "It doesnt match with the country you've set on your profile, please update your profile info". However, i cannot choose any other country than Canada. 

I also tried to log in with my Facebook account but it didnt work.

 

 

so any solution to this problem please!?

 

 

 

Reply
1 Reply

Hey @mahiro11, welcome to the Community!

 

Free accounts can only be used for 14 days outside of the country they were originally set to. But not to worry, our Accounts team can help you change the country settings. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

 

We'll be happy to help you sort this out.

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