Charged two times in two days!!!!

[fridaforser]

I just saw on my credit card bill that Spotify charged me 99 SEK on April 3rd and 99 SEK on April 4th.... What the **bleep**? I've been apaying customer for almost 3 years now, and I have no idea why they would charge me double the amount???
Any help?

[Peter__]

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@fridaforser wrote:

I just saw on my credit card bill that Spotify charged me 99 SEK on April 3rd and 99 SEK on April 4th.... What the **bleep**? I've been apaying customer for almost 3 years now, and I have no idea why they would charge me double the amount???
Any help?

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Hey! Welcome to the community 🙂 

This normally occurs when you have accidentally subscribed on two accounts. 

Have a read at this help page which explains how to check what has happened and how to get in touch if you have been overbilled. 

Peter

[fridaforser]

Yeah but I only have one account. And I've had that account for 3 years now.

[Peter__]

Did you get in touch with customer services as detailed in the article?

Peter