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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9374 Views
  • 3 replies
  • 9 likes
  • Security
  • 9374 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485231 Views
  • 979 replies
  • 111 likes
  • Account
  • 485231 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211785 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211785 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121469 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121469 Views
  • 72 replies
  • 12 likes

My Spotify Account hacked

Hi My account appears to have been hacked and hijacked by another user. I do not have any access to my account and can not reset my password, because he or she has been changed my mail adress. My account is associated with Telia and I pay to Telia ev...

  • Visitor
  • Hi   My account appears to have been hacked and hijacked by another user. I do not have any access to my account and can not reset my password, because he or she has been changed my mail adres...
  • Sam
  • Spotify
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Reactivating Student Account

My premium membership was stopped as thedebit card i was using was stolen and consequently my last due payment wasn't processed as i had put a stopon the card. Now when i try to re-register using the nus extra discount i am being told that it can not...

  • Newbie
  • My premium membership was stopped as thedebit card i was using was stolen and consequently my last due payment wasn't processed as i had put a stopon the card.   Now when i try to re-register ...
  • Sam
  • Spotify
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

account disabled, and some other wierd stuff

Heya! This is an account I have made to be able to post this.. Right.. So, a few days ago I got this email from the spotify community (apperently?), but it looked fake/like spam, and its content looked unfamiliar. It said that I had requested for my ...

  • Newbie
  • Heya! This is an account I have made to be able to post this..   Right.. So, a few days ago I got this email from the spotify community (apperently?), but it looked fake/like spam, and its...
  • Sam
  • Spotify
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

A smorgasbord of complete nonsense - Creating a Spotify account has become impossible

The problems are as follows. 1) I attempted to register earlier in the day and was told the username was taken, for every possible username variable that exists in the world2) I try to register later in the day, only to be told that the email I was u...

  • Casual Listener
  • The problems are as follows.   1) I attempted to register earlier in the day and was told the username was taken, for every possible username variable that exists in the world 2) I try to reg...
  • Richard
  • Community Legend
  • 299 Views
  • 4 replies
  • 0 likes
  • 299 Views
  • 4 replies
  • 0 likes

Still waiting for instruction mail

Hi, I tried to reset my password but I am not receiving an instruction mail. What can I do? Thanks

  • Newbie
  • Hi, I tried to reset my password but I am not receiving an instruction mail. What can I do? Thanks
  • Peter__
  • Community Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Solved!! New Subcription question

If I subscribe to the premium package, is there any limit on the amount of hours you can play music per month?

  • Casual Listener
  • If I subscribe to the premium package, is there any limit on the amount of hours you can play music per month?
  • stinkyspot
  • Casual Listener
  • 279 Views
  • 2 replies
  • 0 likes
  • 279 Views
  • 2 replies
  • 0 likes

i payed for spotify unlimited only get spotify free

I have the problem that i pay for spotify unlimited but my account only say free and i can only use free service.worked fined for two months then this happened out of the blue.the last payment was drawn from my bank card 2013-04-01.account. account n...

  • Newbie
  • I have the problem that i pay for spotify unlimited but my account only say free and i can only use free service.worked fined for two months then this happened out of the blue.the last payment was dr...
  • meahtenoha
  • Spotify
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Password reset not working

I tried signing up when I learned you can now use spotify without Facebook. (Only reason I have Facebook account is for Spoitfy). The day I tried to sign up I got a bunch of "Username not available" messages. I waited until the next day and tried aga...

  • Visitor
  • I tried signing up when I learned you can  now use spotify without Facebook. (Only reason I have Facebook account is for Spoitfy). The day I tried to sign  up I got a bunch of "Username not...
  • Peter__
  • Community Legend
  • 763 Views
  • 4 replies
  • 0 likes
  • 763 Views
  • 4 replies
  • 0 likes

New phone appears to login to a different Spotify Premium account buy on same email address

My Spotify premium account has been working fine on all devices until I changed my phone. When I login in to my account on the phone it appears to login to a totally new (blank) account, even though I have used the correct email address and the origi...

  • Casual Listener
  • My Spotify premium account has been working fine on all devices until I changed my phone.   When I login in to my account on the phone it appears to login to a totally new (blank) account, eve...
  • Peter__
  • Community Legend
  • 708 Views
  • 3 replies
  • 1 likes
  • 708 Views
  • 3 replies
  • 1 likes

Premium disappeared

Yesterday Spotify worked fine. I have a Spotify account and have been billed monthly for more than a year without a problem. Today, Spotify says I have a free account and won't let me upgrade.

  • Casual Listener
  • Yesterday Spotify worked fine. I have a Spotify account and have been billed monthly for more than a year without a problem.   Today, Spotify says I have a free account and won't let me upgrad...
  • Peter__
  • Community Legend
  • 369 Views
  • 3 replies
  • 0 likes
  • 369 Views
  • 3 replies
  • 0 likes

Payed for Premium though wanted to get the student deal

Hi, I recently signed up for premium and there was no where to add student discount, I ended up paying the full price, is there anyway I can fix this I have emailed support already though I don't want the full amount of money to be coming out of my c...

  • Casual Listener
  • Hi,   I recently signed up for premium and there was no where to add student discount, I ended up paying the full price,  is there anyway I can fix this I have emailed support already tho...
  • Peter__
  • Community Legend
  • 298 Views
  • 5 replies
  • 0 likes
  • 298 Views
  • 5 replies
  • 0 likes

Can't buy subscription

Hi, I can't buy Spotify Unlimited anymore. I've always chosen to pay with PayPal (without credit card). But now this won't work anymore. I only can choose PayPal with credit card... But I dont have one. Greetings!

  • Casual Listener
  • Hi,   I can't buy Spotify Unlimited anymore. I've always chosen to pay with PayPal (without credit card). But now this won't work anymore. I only can choose PayPal with credit card... But I do...
  • Freakz0rz
  • Casual Listener
  • 529 Views
  • 6 replies
  • 0 likes
  • 529 Views
  • 6 replies
  • 0 likes

Account holder details and payer details different. we both want to cancel. how?

I put my my card details on my friends spotify account to pay for 'premium'. He doesn 't use it at all and can't remember the password. the account may be in his brothers name he 's not sure. we want to cancel it. all he could do was cancel the app. ...

  • Newbie
  • I put my my card details on my friends spotify account to pay for 'premium'. He doesn 't use it at all and can't remember the password. the account may be in his brothers name he 's not sure. we want...
  • Liam
  • Community Legend
  • 431 Views
  • 2 replies
  • 0 likes
  • 431 Views
  • 2 replies
  • 0 likes

Solved!! bought an e gift subscription to wrong recipient email adress

i just bought an e gift subscription and i have been charged for it but recipient has not recieved email and neither have I? i may have entered the wrong address for recipient..please help....u can repond to *******@gmail.com

  • Newbie
  • i just bought an e gift subscription and i have been charged for it but recipient has not recieved email and neither have I? i may have entered the wrong address for recipient..please help....u can r...
  • Sam
  • Spotify
  • 613 Views
  • 3 replies
  • 0 likes
  • 613 Views
  • 3 replies
  • 0 likes

Nasty Account Problems... help?

I hope someone here can help me out. I've been wanting to try Spotify for a long time, but I don't have a Facebook account. I was happy to see that Spotify finally got rid of that requirement at some point, and tried to sign up. I've tried to registe...

  • Newbie
  • I hope someone here can help me out. I've been wanting to try Spotify for a long time, but I don't have a Facebook account. I was happy to see that Spotify finally got rid of that requirement at some...
  • Sam
  • Spotify
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Can't Create New Account

I am trying to create a new account without using facebook and am unable to. First was told that the username was taken, though it couldn't be because I tried several varitations using letter, numbers and symbols and the page would only red box me af...

  • Newbie
  • I am trying to create a new account without using facebook and am unable to.  First was told that the username was taken, though it couldn't be because I tried several varitations using letter, ...
  • Sam
  • Spotify
  • 1651 Views
  • 2 replies
  • 0 likes
  • 1651 Views
  • 2 replies
  • 0 likes

I was offered a free premium trial but you charged me

???????????????????????????? no way to get help i will dispute the charge

  • Music Fan
  • ????????????????????????????   no way to get help   i will dispute the charge
  • Sam
  • Spotify
  • 592 Views
  • 8 replies
  • 0 likes
  • 592 Views
  • 8 replies
  • 0 likes

Login Issues and probably triple account

Hello,I first created my account with facebook, but then I got tired of being "social" so I created a spotify account and I tried to get my old playlists connecting the two. This didn't work as I expected: I had no playlist and there was still "anoth...

  • Newbie
  • Hello, I first created my account with facebook, but then I got tired of being "social" so I created a spotify account and I tried to get my old playlists connecting the two. This didn't work as I e...
  • Peter__
  • Community Legend
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Please delete my account

Hello Spotify I have tried to send you an mail in the contact form, can you please delete my account, so im not binded to my facebook.. And then i can signup for a regular Spotify Account and pay for premium Best RegardsSteffen

  • Visitor
  • Hello Spotify   I have tried to send you an mail in the contact form, can you please delete my account, so im not binded to my facebook.. And then i can signup for a regular Spotify Account an...
  • Psanchez
  • Newbie
  • 581 Views
  • 6 replies
  • 0 likes
  • 581 Views
  • 6 replies
  • 0 likes

Accidentally deleted my playlist

Hello I accidentally deleted my playlist today. It is called stuff i listen to can someone please help me.

  • Casual Listener
  • Hello I accidentally deleted my playlist today. It is called stuff i listen to can someone please help me.    
  • Kalifa
  • Casual Listener
  • 238 Views
  • 2 replies
  • 0 likes
  • 238 Views
  • 2 replies
  • 0 likes