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Connecting account to Facebook

Solved!

Connecting account to Facebook

Hey Guys!

I am new to Spotify, I just created my account with premium. When I tried to connect my account to Facebook, it turned out I already have an account connected to Facebook. 
I've read the FAQs, and I found out that I can disconnect my account from Facebook, but it seems, that the other account was created through Facebook, so I can not disconnet it. Is there a way to solve this problem?
If I close the other account will I be able to connect my Premium account to the facebook, or will the free account still connected to my Facebook profile, even if it is closed?

Thanks for the anwsers!
Ethyor 

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Marked as solution

Hey @Ethyor,

 

Thanks for reaching out about this here in the Community and welcome to the Spotify family 🙂 

 

It should be possible to connect your new Premium account to your Facebook profile if you successfully close the Spotify account currently associated with Facebook first.

 

Let us know how it goes. We'll look out for your reply and be here if there's anything else we can help with in the meantime!

Mario Moderator
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3 Replies
Marked as solution

Hey @Ethyor,

 

Thanks for reaching out about this here in the Community and welcome to the Spotify family 🙂 

 

It should be possible to connect your new Premium account to your Facebook profile if you successfully close the Spotify account currently associated with Facebook first.

 

Let us know how it goes. We'll look out for your reply and be here if there's anything else we can help with in the meantime!

Mario Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Dear Mario!
Thank you for your anweser, it worked!

Have a great day!
Ethyor

Hey @Ethyor,

 

Thanks for keeping us in the loop 🙂

 

Glad to hear that everything went well.

 

Don't hesitate to get in touch again if there's anything else we can help with.

 

Have a nice (and a safe) day!

Mario Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

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