Contact Form Link is Broken - need email address released

[user-removed]

I created my Spotify account using Facebook, but now I need to disconnect my Facebook and Spotify accounts, as I am planning to deactivate my Facebook permanently.

I could create a new account, but I only have one email address, and I am not interested in getting another one. I plan to keep my Spotify account using the same email.

These are the steps I followed on Spotify's website to contact them about releasing my email address:

www.spotify.com > About > Contact Form > Contact Spotify: Account > Facebook created account > I want to use Spotify without Facebook > If you want to use the same email address now associated with your current account, you’ll need to reach out to us here to release the address for you to use. 

When I click "here" a pop up box appears asking me to "Confirm Navigation" for leaving the page. If I click "stay on page" nothing happens. If I click "leave page" I am rerouted back to the Contact Spotify page headed by "Hello. How can we help you?" and the above steps repeat.

This is very frustrating. 

Can anyone explain why the Contact Form link is broken or if there is another way to get my email address released?

Thanks!

[KatesHere]

Hey there and welcome to the community @user-removed!
Try clicking the nright green "I still need help" button, it should take you to the form directly. Oh, and please make sure to reply to any automated email you'll receive, even if it's a no-reply. Support usually contacts within 24-48 hours.

Let me know how it worked!
K

[user-removed]

K,

Thanks for the feedback.

I'll give it a shot and let you know if it works.