Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Country problem

Solved!

Country problem

I'm trying to change my country as i've moved and it keeps coming up with "Invalid Country" also its saying my password is invalid when it isn't. I've tried every password i've used over 2 years and still nothing. Any advice?

 

Also my e-mail keeps saying its being used by another account so i've tried to change it to the facebook one and thats not working either.

Reply

Accepted Solutions
Marked as solution

4 Replies
Marked as solution

 

Is this fixed for you now? I see you've marked it as solved.

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips

I am having this EXACT problem, but now the solution is not visible...? Please help. I just moved back to USA from Germany, and I can't change my country due to getting in a loop of wrong password / invalid country.


@astrobdw wrote:

I am having this EXACT problem, but now the solution is not visible...? Please help. I just moved back to USA from Germany, and I can't change my country due to getting in a loop of wrong password / invalid country.


I would suggest you drop the team a message using the online contact form and someone will be able to assist you with this.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Suggested posts