Deactivated facebook

[cohbabe]

Hi, 

I recently deactivated my facebook and need to make a new account and transfer my subscription to the new account. However I cannot make a new account as my email address is in use. I also can't use the contact form for the same reason. Can someone help me? 

Thanks.

[Peter__]

Hey! 

Get in touch using this form and a member of the team will be able to lend a hand:

https://www.spotify.com/about-us/contact/contact-spotify-account/

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

[eyekeyshoe]

Deactivating facebook and keeping spotify without having to get a new acct can be done if you have a premium acct.  you need to log back into facebook so you will have access to your spotify acct.  You then need to create a device password.  click this link to create a device password  http://www.spotify.com/account/set-device-password  Once you receive an email and create your device password, log out/deactivate facebook, then log into spotify on your device using your new numerical username and password provided. Enjoy!