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Delete song from playlist in 'Now playing' menu (Mobile)

Delete song from playlist in 'Now playing' menu (Mobile)

I cant login anymore, and if I login to my mail I cant find any spotify related mails. this was after I refunded a payment. so why delete my account when I wanted to wait 3 days till I had my money again?

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5 Replies

Hey @riennie!

 

Can you let us know if you're getting any specific error messages when trying to login?

 

A screenshot showing what happens would be really helpful. 

Its gives an error 3. Password incorrect. Whenever i try a random password it goes instantly on wrong password but if I try the password it is supposed to be the login screen goes white and then gives that errorcode

Thanks for replying!

 

Following these troubleshooting steps should take care of it.

 

Let us know how you get on. 

Could I atleast know what mailaddress i used for my account, got there a couple. My username is riennie1

No worries!

 

You can always check out that info here: www.spotify.com/account/overview. If you have no access, just get in touch with us via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

 

We'll be happy to help you sort this out.

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