Double Charged

[Jtovar]

See I'm not the only one with this issue Spotify has been charging me twice for 2 years and because I contested one of the charges they cancelled my up to date acct and won't respond to any reach out great job in ignoring your loyal double paying customer

[jean3601]

Hello @Jtovar, Welcome to the community! 🙂

Well it seems you had a Premium subscription on 2 accounts, could you log into all your Spotify accounts and check if they have premium? (Facebook and Spotify accounts) 

I Hope This Helps! 🙂

[Jtovar]

No it does not help I can't use the only Spotify acct I have ever used which was linked to my Facebook as you deleted it I guess bc I contested charges to a acct I didn't even know existed

[jean3601]

Hello @Jtovar

I think their may have been some confusion here 🙂

You can contact Spotify support here to assist you with your issue 🙂

https://www.spotify.com/about-us/contact/contact-spotify-support/?contact

If you receive a No-Reply email that says to check out the FAQ or Community just reply to that email and Spotify support will contact you 🙂

Support takes 24-48 hours to reply to you if they have not replied to you by tomorrow you can ask me here and i will escalate the issue for you 🙂