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Email change without password

Solved!

Email change without password

Hello! So, I am in need of assistance. Here's the situation: 

 

My account is old, it was created with my first hotmail account. I have my spotify account connected with my Facebook account. This Facebook account I have managed to alter to my current email, an outlook one.

 

I have lost access (completely,  I tried everything) to this old hotmail acc. 

I don't know what password is the current for my Spotify acc.

 

To change the password,  I need the email. To change the email, I need the password. 

I only have access to my spotify through my Facebook login. 

 

What can be done? Beside starting a new account... help me please S2

 

Country - BR

 

 

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Marked as solution

Hey @Erick001,

 

I recommend reaching out to Support so that they can look into this for you: https://www.spotify.com/about-us/contact/ 🙂

 

Thanks!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

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3 Replies
Marked as solution

Hey @Erick001,

 

I recommend reaching out to Support so that they can look into this for you: https://www.spotify.com/about-us/contact/ 🙂

 

Thanks!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thank you!! I just couldn't find that contact page... Went to it, I got an almost instant answer, and solved the issue in a blink! 

Hey @Erick001,

 

I'm glad your issue has been resolved 🙂

 

Have a great rest of your day!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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