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Email has been changed with a typo, account recovery is not possible

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Email has been changed with a typo, account recovery is not possible

I changed my account's email address for some reason and now recovery is not possible for the account. I've been using spotify for a long time, there are a huge number of songs in the library that are important to me, please help.
User name *****

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Marked as solution

Hey @tonyvaits,

 

Thank you for reaching out here in the Community. We hope you don't mind us editing your post a little bit as it contained personal info and our forum is a public space. 

 

We'd recommend that you get in touch with our Customer Support team via one of the channels here about this. They can take a closer look into the matter and help you with your request. 

 

As much as we'd like to assist you further, we think it's best to contact them, as we can't make any account related actions here in the Community.

Hope this helps. We'll be here if you have any updates or questions  🙂

LyubkaModerator
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3 Replies
Marked as solution

Hey @tonyvaits,

 

Thank you for reaching out here in the Community. We hope you don't mind us editing your post a little bit as it contained personal info and our forum is a public space. 

 

We'd recommend that you get in touch with our Customer Support team via one of the channels here about this. They can take a closer look into the matter and help you with your request. 

 

As much as we'd like to assist you further, we think it's best to contact them, as we can't make any account related actions here in the Community.

Hope this helps. We'll be here if you have any updates or questions  🙂

LyubkaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

many thanks  💛

Plan

Premium

Country

USA

 

My Question or Issue

As the title states, the account was created w an email address that contains a typo. Now i have to update the payment information and I cant because I can't retrieve the 2-factor code from said email that doesn't exist.

 

HELP. I would hate to lose al the hours and hours of work i have put on this account.

 

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