Error code :17 trouble logging in

[sumka]

Plan

Free

Country

 Indonesia

Device

PC, Smartphone

Operating System

Wondows 10, Android

My Question or Issue

 Hello guys,
I am having touble with logging into spotify on my PC and smartphone.
Tried both ways og logging in with facebook and email, both doesnt work.
Red box pop out and say " A fire wall may be blocking Spotify. Please update your firewall to allow Spotify. Addionaly you could try changing the proxy setting. (Error code :17)
I attached a screenshot,
Please guide

Cheers

[sumka · Accepted solution]

Prob solved,

I changed the country in my account in spotify.com

[Jose_M]

Hello @sumka!

I'm glad to hear everything's fine now. Make sure to let me know if you have any other questions.

https://open.spotify.com/track/18oyq3ocsV8gcp9Ce5zL5v?si=AQONGqjjR9Kj5ZGboV5HYg

[Creynolds30]

I am having trouble logging in to my Spotify account

[Jose_M]

Hello @Creynolds30!

Thanks for reaching out. Can you let me know what's going on with your Spotify exactly? It would be helpful if you could attach screenshots of any error messages you may be getting.

Thanks! Keep me posted.