Facebook Login Issues

[MrKnwn2ActBad]

My Facebook account was deactivated which I used for login, how can I get my account back?NEED HELP ASAP! I also was a premium user and need that switched or recovered.

[oscitare · Accepted solution]

Welcome to the community, MrKnwn2ActBad!

"If you’ve deactivated your Facebook account, you won’t be able to login. You need to either reactivate Facebook or create a new Spotify account. If you create a new account, you can contact us [Spotify Support] and we’ll move your playlists, saved music, followers, and account information [including premium] over."¹

[MrKnwn2ActBad]

Cant get Facebook to cooperate for reactivation, Ive already created an extra account on Spotify and a tech on @SpotifyCares said they would free up my email attached to Facebook so I could use it but I havent heard back from them. I just want my library back since its about 7 years worth of music

[oscitare]

How about directly contacting Spotify Customer Support while the tweet is still going through? I'm not sure if the Twitter directly handles that type of stuff...

[MrKnwn2ActBad]

Did that and got a seriously vague email with no answers or help at all.

Hi there,

Thanks for getting in touch.

Here's what we got from you: I have created a new account since my facebook got deactivated and I need my library moved. I was also a premium member so how do I get that moved over also? My old account was under the name "Harrison Crews" and email was "theblackout99@gmail.com" it was tied to my Facebook login.

If you have a question about Spotify, your first stop should be the Spotify Community http://community.spotify.com/ for support from other users. This is also a great place to read up on any company updates that might affect your service as well as posting your own ideas and feedback.

Then check out our Help pages http://support.spotify.com The FAQs contain solutions to the most common queries and guides on how to use Spotify's features.

You can also now follow or Tweet our Spotify Customer Service Team @Spotifycares for all things Spotify.

We're sure that these solutions will help you with your query. Remember that we'll keep you in the loop on any major service updates via our Twitter: https://twitter.com/spotifystatus @Spotifystatus

Kind regards, Spotify Customer Service Team

[MrKnwn2ActBad]

its resolved now