Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

HELP - Cannot change country of residence

HELP - Cannot change country of residence

Hello,

I created my Spotify account a very long time ago (I honestly do not remember when) in the USA, but I am currently in South Africa until March 2016. Spotify will all of a sudden not let me log in because my country does not match the country listed in my account. When I go to my account page to change the country, when I click the text box it just turns into a drop down with "USA" as the only option, which is checked, so it is literally not letting me change my country. I have attached a screenshot of what it looks like. 

This is extremely frustrating and I have searched far and wide for an answer and it seems like MANY, MANY people have this exact same issue. 

I am on a free account, if this makes any difference.

Cheers,

Amanda 

Screen Shot 2015-11-05 at 5.47.41 PM.png
Reply
0 Replies

Suggested posts