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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9555 Views
  • 3 replies
  • 9 likes
  • Security
  • 9555 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • hailsbails101
  • Visitor
  • 488452 Views
  • 980 replies
  • 111 likes
  • Account
  • 488452 Views
  • 980 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1212480 Views
  • 119 replies
  • 117 likes
  • Account
  • 1212480 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121790 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121790 Views
  • 72 replies
  • 12 likes

Solved!!Superuser Contribution All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Plan Free Device Xiaomi Lite 12  Operating System Xiaomi HyperOS  My Question or Issue I logged into my account and saw that I can't play a single song and absolutely all playlists a...
  • erdji
  • Visitor
  • 25214 Views
  • 50 replies
  • 4 likes
  • Account
    Free
  • 25214 Views
  • 50 replies
  • 4 likes

subscription cannot be cancelled

i have come across an issue where i don’t have my spotify password saved to my phone as it got wiped and i cannot change it because my email has been wiped aswellthis is an issue as i want to cancel my free premium trial before any money goes out of ...

  • Visitor
  • ...ancel my free premium trial before any money goes out of my bank  Plan Premium individual trial Country UK   Device iphone 11 Operating System (iOS 18   My Question or I...
  • Anyk17
  • Spotify Star
  • 64 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Subscription
  • 64 Views
  • 1 replies
  • 0 likes

Account

PlanPremium 3 months trialCountrySloveniaDevice(iPhone 14)Operating System(iOS 18.2) My Question or IssueI turned 3 months free premium on my account. But then it ended up and I needed to change my payment card. So I went to the web version of spotif...

  • Newbie
  • Plan Premium 3 months trial Country Slovenia Device (iPhone 14) Operating System (iOS 18.2)   My Question or Issue I turned 3 months free premium on my account. But then it ended up a...
  • Luan
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
  • 256 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My spotify username is turned into bunch of numbers and letters

Plan Free Country US Device PC Operating System Windows 10 pro My Question or Issue I registered on Spotify several months ago. I NEVER registered with my facebook and it was NEVER connected to my account. I registered with a proper username [removed...

  • Casual Listener
  • Plan Free Country US Device PC Operating System Windows 10 pro   My Question or Issue I registered on Spotify several months ago. I NEVER registered with my facebook and it w...
  • Yordan
  • Moderator
  • 42273 Views
  • 33 replies
  • 1 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 42273 Views
  • 33 replies
  • 1 likes

Used incorrect email during sign up

I am a social media manager and recently created a playlist for a company event using my work email. We printed the spotify code on the invitations. I just tried logging back into that account and it said that there wasn't an account associated with ...

  • Newbie
  • I am a social media manager and recently created a playlist for a company event using my work email. We printed the spotify code on the invitations. I just tried logging back into that account and it...
  • Maxim
  • Spotify Star
  • 133 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 133 Views
  • 1 replies
  • 0 likes

Superuser Contribution play song from free account

Free plan, Italy, with iPhone XS I don't understand what means:choose and play any songs on mobile device, available only to selected playlist

  • Newbie
  • Free plan, Italy, with iPhone XS  I don't understand what means: choose and play any songs on mobile device, available only to selected playlist
  • CJHolmes2491
  • Visitor
  • 6193 Views
  • 8 replies
  • 0 likes
  • Account
    Free
  • 6193 Views
  • 8 replies
  • 0 likes

Solved!! Login to Spotify is no longer working

PlanFreeCountryFinlandDeviceGalaxy A22 5G, PCOperating SystemAndroid 13, Windows 11 My Question or IssueNot able to login to my daughters account. It was possible last year.1. When I try to reset the password, reply is that the Email IS NOT used by a...

  • Newbie
  • Plan Free Country Finland Device Galaxy A22 5G, PC Operating System Android 13, Windows 11   My Question or Issue Not able to login to my daughters account. It was possible last y...
  • Maxim
  • Spotify Star
  • 136 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 136 Views
  • 1 replies
  • 0 likes

Why do songs i dont have in my playlist keep appearing in my playlist

Hi, I keep getting songs i dont have in my playlist, i dont know why, i think its spotify shuffle but i dont have premium.PlanFreeCountryNetherlands DeviceSamsung Galaxy S22 ultra My Question or IssueWhy do they keep appearing?

  • Newbie
  • Hi, I keep getting songs i dont have in my playlist, i dont know why, i think its spotify shuffle but i dont have premium. Plan Free Country Netherlands  Device Samsung Galaxy S22 ultra&n...
  • Jose_M
  • Spotify Star
  • 83 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 83 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover Weekly repeats every week

I've found several threads complaining about Discover Weekly or Release Radar repeating some tracks, but not about the entire list being recycled (except one in 2017 that was apparently fixed on Spotify's side). My Discover Weekly playlist has been t...

  • Roadie
  • ...bsp; Is there anything I can do to fix this?   Plan Free Country Switzerland Device PC Operating System Windows 10
  • KCinDC
  • Casual Listener
  • 548 Views
  • 2 replies
  • 0 likes
  • Account
    Free
  • 548 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cant Login using phone number

Hello! I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for that account. I have tried it a number of times already and I'm...

  • Visitor
  • Hello!   I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for tha...
  • Not applicable
  • 163149 Views
  • 134 replies
  • 7 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 163149 Views
  • 134 replies
  • 7 likes

Account recovery

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryPolandDevice(Samsung Galaxy S21)Operating System(Android Oreo) My Question or IssueI attempted to log into my Spotify...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country Poland Device (Samsung Galaxy S21) Operating S...
  • Jose_M
  • Spotify Star
  • 351 Views
  • 1 replies
  • 0 likes
  • Free
  • 351 Views
  • 1 replies
  • 0 likes

2 User ID's but only 1 email

Plan - should be Premium on both devices. iPhone showing "free" and MacBook Air is showing Premium Family Country - USA Device - iPhone 14 (issue is with the phone) & MacBook Air Early 2015 (no issue with the MacBook) Operating SystemiPhone: 18.1.1Ma...

  • Casual Listener
  • Plan - should be Premium on both devices. iPhone showing "free" and MacBook Air is showing Premium Family   Country - USA   Device - iPhone 14 (issue is with the phone) & MacBook A...
  • Maxim
  • Spotify Star
  • 232 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Subscription
  • 232 Views
  • 3 replies
  • 0 likes

Superuser Contribution Login error, "Something went wrong"

PlanFreeCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueI am unable to log into my Spotify account. I log in using my Google account normally, but now, whenever I attempt to log in, it says "Oops! Something went wrong, please...

  • Casual Listener
  • Plan Free Country Canada Device Desktop Operating System Windows 10   My Question or Issue I am unable to log into my Spotify account. I log in using my Google account normally, but n...
  • CGPRO
  • Visitor
  • 5542 Views
  • 4 replies
  • 0 likes
  • Free
    Login
  • 5542 Views
  • 4 replies
  • 0 likes

I need change my e-mail for another e-mail previously used

I need change my account for another e-mail previously used in another Spotify account deleted, because I lost access to my old e-mail, and I want match my principal Spotify account to my principal E-mail, but Spotify sent a message "This e-mail was ...

  • Newbie
  • I need change my account for another e-mail previously used in another Spotify account deleted, because I lost access to my old e-mail, and I want match my principal Spotify account to my principal E...
  • Maxim
  • Spotify Star
  • 114 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Security
    Subscription
  • 114 Views
  • 1 replies
  • 0 likes

Solved!! Can you edit song/album names once they're in your library?

Hey All! I'm looking to switch to Spotify from the absolutely GODAWFUL Google Play Music. Only thing that's keeping me with GPM is that editing metadata is super easy, can this be done on Spotify once you've got a song/album in your library? Can it b...

  • Visitor
  • Hey All!   I'm looking to switch to Spotify from the absolutely GODAWFUL Google Play Music. Only thing that's keeping me with GPM is that editing metadata is super easy, can this be done on Sp...
  • Not applicable
  • 1940 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 1940 Views
  • 2 replies
  • 0 likes

Superuser Contribution Not searchable / No one can find my account using search

PlanFreeCountryGermanyMy Question or IssueI have searched for my own account on someone else's phone to see my playlists. However, my display name / account does not appear in searches at all, in fact it says "Couldn't find - Try searching again usin...

  • Casual Listener
  • Plan Free Country Germany My Question or Issue I have searched for my own account on someone else's phone to see my playlists. However, my display name / account does not appear in searches at a...
  • CarolynMK
  • Casual Listener
  • 7218 Views
  • 7 replies
  • 0 likes
  • Account
    Free
    Other
  • 7218 Views
  • 7 replies
  • 0 likes

Superuser Contribution Very frequent password reset requests

My Question or Issue Hi,Someone/something very frequently requests password resets for my account. Is there a way to block password requests from this source? It's annoying to receive spam like this and I wonder whether someone is trying to access my...

  • Casual Listener
  • My Question or Issue  Hi, Someone/something very frequently requests password resets for my account. Is there a way to block password requests from this source? It's annoying to receive spam l...
  • Maria
  • Moderator
  • 3414 Views
  • 7 replies
  • 1 likes
  • Account
    Free
    Login
    Security
  • 3414 Views
  • 7 replies
  • 1 likes

Payment Failed While Subscribing to Spotify Premium (3-Month Free Trial)

Plan:Free (attempting to upgrade to Premium)Country:Sri LankaDevice:Windows 11 PCOperating System:Windows 11My Question or Issue:I attempted to subscribe to Spotify Premium under the 3-month free trial offer, but my payment failed. I received the mes...

  • Casual Listener
  • Plan: Free (attempting to upgrade to Premium) Country: Sri Lanka Device: Windows 11 PC Operating System: Windows 11 My Question or Issue: I attempted to subscribe to Spotify Premium under t...
  • Maxim
  • Spotify Star
  • 205 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Subscription
  • 205 Views
  • 1 replies
  • 0 likes

Using Spotify in an unsupported country/region

Hi everyone, As a loyal Spotify user for the past 6 years (last location was Canada), there is only one issue I'm facing which is using the service from an unsupported country, which I'm currently residing in at the moment. For the last few years, I'...

  • Music Fan
  • ...bsp; Finally, is there any insights on users with Free accounts can access Spotify in an unsupported region? If not, what are the options available?   Thanks in advance for any updates or insights.
  • katarighe
  • Music Fan
  • 472 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Premium
  • 472 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify playing SAME ADS dispite disliking them

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSame ad dispite disliking. Stupid chase bank nobody wants to listen to "Maybe she lost it at ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Same a...
  • tbedford
  • Visitor
  • 1866 Views
  • 9 replies
  • 4 likes
  • Account
    Free
  • 1866 Views
  • 9 replies
  • 4 likes