Hacked account

[missime]

Hi!
I just found out that my account has been hacked when I listened to music and it suddenly was interrupted when someone else logged in. Checked my profile and someone had changed my email adress and of course password. I could still login via Facebook then but now that doesnt seem to work either. I sent an email to spotify but havent got any answers. What should I do? Please help! **************@hotmail.com

[jean3601]

Hello @missime, Welcome to the community! 🙂

I have edited your post to remove some private information 🙂

Due to the nature of this problem you can contact Spotify Support on this Contact Form Here.

This is a special contact form that allows you to select the email to which Spotify Support will reply too 🙂

If you receive a No-Reply email that says to check out the FAQ or Community just reply to that email and Spotify support will contact you 🙂

Support takes 24-48 hours to reply to you if they have not replied to you by tomorrow you can ask me here and i will escalate the issue for you 🙂

I hope this helped solve your issue 🙂