Have you ever heard of customer service? Customer phone representatives? Customer relations?

[laurenreischer]

Do you have customer service representatives

[osornios]

Hey @laurenreischer,

To get in touch with them, you should fill out the contact form, and someone from Spotify will be happy to help you within 24 hrs. Don't forget to check your spam folder for responses as they may end up there.

If you get an automated email directing you to the community or help pages, you need to reply directly to support@spotify.com and one of the customer services agents will get back to you.

Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares.