I am being Charged twice a month

[Mara_F]

Hey @rarnold1993-us! 

Thanks for getting in touch. 

Since we need to check your account, we'd recommend getting in touch with us via email, Facebook or Twitter. 

We'll carry on helping there 😃 

[MauuCam]

I have been gaining 3 months without the primium account. And canceled, and still charging.

[Maddogmo05]

I have just switched over to family account so I got me and my two kids on this family account but me and my son have been charged two lots of £9.99 should I not have had part of the monthly payment or all return which I have been charged one my phone bill and on my bank account can someone help me on this matter thank you

[Mara_F]

Hey @MauuCam! That doesn't sound good. 

Can you get in touch with us on the links we sent above? 

We'll help out. 

[Mara_F]

Hey @Maddogmo05! That doesn't sound good. 

Can you get in touch with us on the links we sent above? 

We'll help out.