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I can’t accept my family premium invitation because it won’t let me log in

I can’t accept my family premium invitation because it won’t let me log in

I can’t accept my Spotify premium family plan because each time I click accept and try to log in into ,google it says something wrong even tho it’s not and I reset my password and it’s still saying something is wrong so I don’t know what to do.
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1 Reply

Hey there,

 

Thanks for reaching out here in the Community!

 

If you're trying to log in with Google and keep getting errors, your account might have been created using a different login method (phone number, Facebook, Apple). We'd suggest trying to log in with these to see if you can access your account.

 

You can also try accepting the invite using another device to see if it makes any difference. 

 

Let us know how it goes.

NovyModerator
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