Playlist, songs and podcasts are not found.

[#1]

There are no songs found anywhere in the app. I reinstalled 3 different times, with the 3rd time I just used a different email just to check it out. Somehow it works, so this means something is wrong with my account. I was able to use it yesterday or even the day before. Someone please help.

[AlejaR]

Hey there,

Thanks for posting in the Community and welcome.

Just to confirm, is your account on our free service or is it Premium? If perhaps your account is free, we'd suggest you make sure the region/country set for the account matches where you currently are. Keep in mind that you can use Spotify free in a different country or region for up to 14 days. To use it for longer than 14 days, change your account settings by following these steps.

If your account is Premium, we'd like to gather some additional info. Please send us:

• The exact Spotify version you're running.
• The make/model and OS of the affected device.
• Did you notice if this started to happen after a specific event such as an OS update?

Keep us in the loop!