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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9295 Views
  • 3 replies
  • 9 likes
  • Security
  • 9295 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484346 Views
  • 979 replies
  • 111 likes
  • Account
  • 484346 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211585 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211585 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121262 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121262 Views
  • 72 replies
  • 12 likes

I’m currently live in France but unfortunately I cannot play Spotify..

I tried to open my Spotify account and tried to play even I changed my country where I’m living now.. I’m currently living in France .. I need Spotify so badly .. help me please

  • Newbie
  • I tried to open my Spotify account and tried to play even I changed my country where I’m living now.. I’m currently living in France .. I need Spotify so badly .. help me please 🙏
  • Bittencourt
  • Spotify Star
  • 68 Views
  • 1 replies
  • 0 likes
  • 68 Views
  • 1 replies
  • 0 likes

how do i get back one payment if it went through twice in one month.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Bittencourt
  • Spotify Star
  • 76 Views
  • 1 replies
  • 0 likes
  • Account
  • 76 Views
  • 1 replies
  • 0 likes

I don't want to show up in Google

Hi all, I realised that when I search for my name in Google my Spotify profile with my private user name and a bunch of data shows publicly in Google search. I was shocked at the lack of privacy as username is PII (Personal Identifiable Information) ...

  • Casual Listener
  • Hi all,   I realised that when I search for my name in Google my Spotify profile with my private user name and a bunch of data shows publicly in Google search. I was shocked at the lack of pri...
  • Maxim
  • Spotify Star
  • 136 Views
  • 3 replies
  • 0 likes
  • Other
  • 136 Views
  • 3 replies
  • 0 likes

I closed my account but Spotify claims email is still in use

I had two Spotify accounts. I closed an old unused account that used my primary email address and attempted to use my primary email address with my main account. Whenever I try to change my emai address to my primary email, Spotify states that the em...

  • Newbie
  • I had two Spotify accounts. I closed an old unused account that used my primary email address and attempted to use my primary email address with my main account. Whenever I try to change my emai addr...
  • Not applicable
  • 246 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 246 Views
  • 2 replies
  • 0 likes

I've had a stroke that has impaired my memory. I'm looking for my account.

I was recently diagnosed with severe memory impairment due to a stroke. Please help me find my old account that I had on Auto pay. Timothy W .Odell.

  • Visitor
  • I was recently diagnosed with severe memory impairment due to a stroke. Please help me find my old account that I had on Auto pay. Timothy W .Odell.
  • Maxim
  • Spotify Star
  • 80 Views
  • 1 replies
  • 0 likes
  • 80 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How can I link my google account to Spotify?

PlanPremiumCountryRussiaDeviceOnePlus 7 pro, PC, NotebookOperating SystemAndroid Oreo, Windows 10 My Question or IssueHi there. I want to link my google account to spotify in order to use "log in with google" feature. Is that possible? My spotify acc...

  • Casual Listener
  • Plan Premium Country Russia Device OnePlus 7 pro, PC, Notebook Operating System Android Oreo, Windows 10   My Question or Issue Hi there. I want to link my google account to spoti...
  • idrissrasheed
  • Newbie
  • 229584 Views
  • 63 replies
  • 35 likes
  • Account
    Login
    Security
  • 229584 Views
  • 63 replies
  • 35 likes

Only "Male" and "Female" available for choice

My friend from Russia wanted to try out Spotify, but they can't register, because they're asked to mark their gender as either "Male" or "Female", and they don't identify as either. What can they do, and why do you remove that option in certain regio...

  • Casual Listener
  • My friend from Russia wanted to try out Spotify, but they can't register, because they're asked to mark their gender as either "Male" or "Female", and they don't identify as either. What can they do,...
  • afontancortes
  • Regular
  • 774 Views
  • 4 replies
  • 0 likes
  • Account
  • 774 Views
  • 4 replies
  • 0 likes

Superuser Contribution Please stop asking me to reset the password every week

I've got a Family/Premium account and the account out of the 6 that I use personally gets the password reset every week, which is a bit annoying. I get an email saying the password needs to be reset "due to detected suspicious activity".I connect to ...

  • Casual Listener
  • I've got a Family/Premium account and the account out of the 6 that I use personally gets the password reset every week, which is a bit annoying.   I get an email saying the password needs to ...
  • Gmate
  • Newbie
  • 13110 Views
  • 77 replies
  • 21 likes
  • Account
  • 13110 Views
  • 77 replies
  • 21 likes

Forgot password and no longer have access to email associated with the account

I was recently logged out of my Spotify account and have forgotten my password. I no longer have access to the email associated with my account so I am unable to reset my password and therefore I have no access to my account. What can I do? I keep ge...

  • Visitor
  • I was recently logged out of my Spotify account and have forgotten my password. I no longer have access to the email associated with my account so I am unable to reset my password and therefore I hav...
  • puddlepath
  • Visitor
  • 4209 Views
  • 10 replies
  • 1 likes
  • Account
    Login
  • 4209 Views
  • 10 replies
  • 1 likes

Change Email of Account to Email from a cancelled account.

I signed up for a paid Spotify account using a work email and have been using it for years. I realized that I also had a free Spotify account using my personal email, I closed that account.I just tried changing the email address on my paid account fr...

  • Newbie
  • I signed up for a paid Spotify account using a work email and have been using it for years. I realized that I also had a free Spotify account using my personal email, I closed that account. I just...
  • Bittencourt
  • Spotify Star
  • 98 Views
  • 1 replies
  • 0 likes
  • Account
  • 98 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I unlinked Facebook months ago but my profile photo still won't remove.

I unlinked Facebook back in October. I also removed it as a login method in my Spotify settings. The desktop app allows me to remove the photo easily, but once I close the app and reload it, the picture reappears. If I try to remove it via the mobile...

  • Casual Listener
  • I unlinked Facebook back in October. I also removed it as a login method in my Spotify settings. The desktop app allows me to remove the photo easily, but once I close the app and reload it, the pict...
  • OscarDC
  • Moderator
  • 227 Views
  • 3 replies
  • 0 likes
  • 227 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sign out from ALL devices or web players

CountryallDeviceallOperating Systemall My Question or IssueIs there any way you can sign out from every device (i.e. mobile apps, TVs, speakers, consoles...) that my account might be used with?From what I understand, the respective function in the ac...

  • Newbie
  • Country all Device all Operating System all   My Question or Issue Is there any way you can sign out from every device (i.e. mobile apps, TVs, speakers, consoles...) that my account migh...
  • AlejaR
  • Moderator
  • 164 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 164 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Having trouble adding family member on my premium account

I have a premium account and I went on to "add member" and sent a link to my daughter. Right now she is, for some reason, on the "Spotify Free" even though I have been paying for Premium. Nevertheless, now that I have upgraded to Premium Family and s...

  • Regular
  • I have a premium account and I went on to "add member" and sent a link to my daughter. Right now she is, for some reason, on the "Spotify Free" even though I have been paying for Premium. Nevertheles...
  • Royboy76
  • Visitor
  • 3471 Views
  • 14 replies
  • 0 likes
  • Account
  • 3471 Views
  • 14 replies
  • 0 likes

Account

PlanPremium 3 months trialCountrySloveniaDevice(iPhone 14)Operating System(iOS 18.2) My Question or IssueI turned 3 months free premium on my account. But then it ended up and I needed to change my payment card. So I went to the web version of spotif...

  • Newbie
  • Plan Premium 3 months trial Country Slovenia Device (iPhone 14) Operating System (iOS 18.2)   My Question or Issue I turned 3 months free premium on my account. But then it ended up an...
  • Luan
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
  • 236 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

  • Newbie
  • hi, i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t cl...
  • sumiyo
  • Newbie
  • 27696 Views
  • 17 replies
  • 0 likes
  • 27696 Views
  • 17 replies
  • 0 likes

Superuser Contribution My account is linked to an old email that I can't access.

I know my Spotify is linked to an old email address but a) I don't know which one and b) I don't have access to any email accounts apart from my current one. It goes without saying but I've got no idea what my password is either. Tried to chat Spotif...

  • Visitor
  • I know my Spotify is linked to an old email address but a) I don't know which one and b) I don't have access to any email accounts apart from my current one. It goes without saying but I've got no id...
  • Liz271
  • Newbie
  • 4333 Views
  • 9 replies
  • 0 likes
  • 4333 Views
  • 9 replies
  • 0 likes

Unable to change email address from edit login methods page

When looking to change my email address I ended up on https://www.spotify.com/uk/account/login-methods/?flow_ctx=[REDACTED] and clicked to update my email address. When submitting a new email address though it errors. If you use dev tools to look at ...

  • Newbie
  • When looking to change my email address I ended up on https://www.spotify.com/uk/account/login-methods/?flow_ctx=[REDACTED] and clicked to update my email address. When submitting a new email address...
  • osornios
  • Spotify Star
  • 249 Views
  • 3 replies
  • 0 likes
  • 249 Views
  • 3 replies
  • 0 likes