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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8511 Views
  • 1 replies
  • 9 likes
  • Security
  • 8511 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 475917 Views
  • 978 replies
  • 111 likes
  • Account
  • 475917 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208134 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208134 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119299 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119299 Views
  • 72 replies
  • 12 likes

Cannot find United States in Change Country

PlanDuo PremiumCountryCurrently Canada, trying to change to United States My Question or IssueIn Update Payment Details, I hit Change Region/Country, then I hit Change Country. In the Choose your Country screen, I cannot find United States. All other...

  • Visitor
  •   Plan Duo Premium Country Currently Canada, trying to change to United States   My Question or Issue In Update Payment Details, I hit Change Region/Country, then I hit Change Countr...
  • Maxim
  • Spotify Star
  • 60 Views
  • 1 replies
  • 0 likes
  • Premium
  • 60 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audiobook says time used up when it is not

PlanPremium familyCountryCanada Device Samsung Galaxy s20 feOperating System My Question or IssueI am trying to listen to audiobooks but it says i havw used the 15 hours which i have not and when i search the time i have used it says the same ( 0 hou...

  • Newbie
  •   Plan Premium family Country Canada   Device  Samsung Galaxy s20 fe Operating System     My Question or Issue I am trying to listen to audiobooks but it says i h...
  • Kmw20045
  • Visitor
  • 2413 Views
  • 20 replies
  • 1 likes
  • Other
    Subscription
  • 2413 Views
  • 20 replies
  • 1 likes

Superuser Contribution how to unblock accounts that you blocked

I would like to know how to unlock someone's account if I no longer have their username and it does not appear when I search for it, I blocked it by accident now I don't know what to do

  • Visitor
  • I would like to know how to unlock someone's account if I no longer have their username and it does not appear when I search for it, I blocked it by accident now I don't know what to do
  • 1234f
  • Casual Listener
  • 31602 Views
  • 7 replies
  • 3 likes
  • Other
  • 31602 Views
  • 7 replies
  • 3 likes

Solved!!Superuser Contribution Spotify is adding tracks to my playlist?

PlanPremiumCountryPortugalDevice(iPhone 11, iMac, iPad)Operating System(lastest OS in all devices) My Question or IssueFor three days now, Spotify keeps adding a bunch of tracks to my own playlist, this is very annoying and I'm kind of deleting stuff...

  • Music Fan
  • Plan Premium Country Portugal Device (iPhone 11, iMac, iPad) Operating System (lastest OS in all devices)   My Question or Issue For three days now, Spotify keeps adding a bunch of tra...
  • Not applicable
  • 7334 Views
  • 21 replies
  • 0 likes
  • Account
    Other
    Premium
  • 7334 Views
  • 21 replies
  • 0 likes

Move account without losing playlists or history

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Prolate 2016) Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I originally set up premium family my son used my login. Now I want to separate our play...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue...
  • Maxim
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • Account
  • 196 Views
  • 1 replies
  • 0 likes

Account recovery

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryPolandDevice(Samsung Galaxy S21)Operating System(Android Oreo) My Question or IssueI attempted to log into my Spotify...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country Poland Device (Samsung Galaxy S21) Operating System (...
  • Jose_M
  • Spotify Star
  • 305 Views
  • 1 replies
  • 0 likes
  • Free
  • 305 Views
  • 1 replies
  • 0 likes

Solved!! I want to remove a credit card from my payment details.

There is no option to delete a card on the Payment Details page. I added a new card for payment and want to delete my old card so that it is no longer charged.

  • Visitor
  • There is no option to delete a card on the Payment Details page. I added a new card for payment and want to delete my old card so that it is no longer charged.
  • Dirlligaf
  • Newbie
  • 48782 Views
  • 25 replies
  • 4 likes
  • 48782 Views
  • 25 replies
  • 4 likes

Quero alterar o e-mail da minha conta.

Eu tinha uma conta no Spotify que excluí. Depois, criei outra conta e gostaria de usar o e-mail da conta excluída na minha conta atual. Isso é possível?

  • Visitor
  • Eu tinha uma conta no Spotify que excluí. Depois, criei outra conta e gostaria de usar o e-mail da conta excluída na minha conta atual. Isso é possível?
  • AdamDamon
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

I don’t know my email or username

Hi, So basically I was logged out of Spotify and I don’t know what email I used for this account. The picture shows my account which has premium on it, but since I don’t have access to it i’m going to be charged forever. Please help me how to get to ...

  • Regular
  • Hi, So basically I was logged out of Spotify and I don’t know what email I used for this account. The picture shows my account which has premium on it, but since I don’t have access to it i’m going t...
  • lilizava
  • Visitor
  • 1122 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 1122 Views
  • 3 replies
  • 0 likes

Change region

I need to change the Spotify region, and I can't do it

  • Casual Listener
  • I need to change the Spotify region, and I can't do it
  • Luan
  • Spotify Star
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to reactivate my account

PlanFree/PremiumCountryAustralia Device(i phone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueRe activation of old account

  • Visitor
  • Plan Free/Premium Country Australia  Device (i phone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issu...
  • Eni
  • Moderator
  • 232 Views
  • 1 replies
  • 0 likes
  • Account
  • 232 Views
  • 1 replies
  • 0 likes

change plan manager

PlanPremium FamilyCountryUSDeviceiphone 14Operating SystemioS My Question or IssueI am no longer needing Spotify but my son would like to continue using it and paying for it. I am the plan manager, and I have changed from a family plan to a single pl...

  • Visitor
  • Plan Premium Family Country US Device iphone 14 Operating System ioS   My Question or Issue I am no longer needing Spotify but my son would like to continue using it and paying for it....
  • k8tyc
  • Visitor
  • 808 Views
  • 3 replies
  • 0 likes
  • Account
  • 808 Views
  • 3 replies
  • 0 likes

La música de detiene de un momento a otro

La música de detiene de un momento a otro, se acaba de reproducir una música y se detiene

  • Visitor
  • La música de detiene de un momento a otro, se acaba de reproducir una música y se detiene
  • osornios
  • Spotify Star
  • 55 Views
  • 1 replies
  • 0 likes
  • 55 Views
  • 1 replies
  • 0 likes

Me hicieron el cobro y no tengo servicio

Cambié tarjeta y me mandaron un correo diciendo q no pudieron hacer el cobro. Sin embargo tengo el cargo en mi cuenta bancaria y no tengo servicio

  • Visitor
  • Cambié tarjeta y me mandaron un correo diciendo q no pudieron hacer el cobro. Sin embargo tengo el cargo en mi cuenta bancaria y no tengo servicio
  • osornios
  • Spotify Star
  • 55 Views
  • 1 replies
  • 0 likes
  • 55 Views
  • 1 replies
  • 0 likes

I can’t login to my account

I tried resetting my password but it didn’t work

  • Visitor
  • I tried resetting my password but it didn’t work
  • osornios
  • Spotify Star
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Superuser Contribution This email is already connected to an account

I tried to create a new spotify account with my new email and a message appeared saying there was already an account with that email. What should I do?

  • Visitor
  • I tried to create a new spotify account with my new email and a message appeared saying there was already an account with that email. What should I do?
  • Phafa
  • Visitor
  • 21749 Views
  • 11 replies
  • 2 likes
  • Account
  • 21749 Views
  • 11 replies
  • 2 likes