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I can't access my monthly payment to update which credit card to use

I can't access my monthly payment to update which credit card to use

There is no 'Manage my Plan' on my screen. Only 'Manage my Subscription'. When that is chosen, it shows I have Premium Family but there is no link to take me to payment editing
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Hey there,

 

Thanks for reaching out.

 

Please post a screenshot of this page 🙂 Make sure that no sensitive/private info is visible.

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