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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9301 Views
  • 3 replies
  • 9 likes
  • Security
  • 9301 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484502 Views
  • 979 replies
  • 111 likes
  • Account
  • 484502 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211600 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211600 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121283 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121283 Views
  • 72 replies
  • 12 likes

The country is not changing

Hello my country is showing turkey. İ have family members taht their country is showing cyprus. They write same adres with me but the app give warning that we have to be at the same adres i try to change my and them country but app dont give me permi...

  • Visitor
  • Hello my country is showing turkey. İ have family members taht their country is showing cyprus. They write same adres with me but the app give warning that we have to be at the same adres i try to c...
  • Maxim
  • Spotify Star
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Superuser Contribution podcast

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWe recently posted a sermon podcast, but under show title its posting our sermon title and fo...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue We rece...
  • OscarDC
  • Moderator
  • 242 Views
  • 1 replies
  • 0 likes
  • Account
  • 242 Views
  • 1 replies
  • 0 likes

Superuser Contribution i upgraded to prime on my mobile phone with payment details

I agreed to try the 1 month trial for prime, and get it on my mobile phone and Alexa but when I try to get prime on my pc it wants me to open another payment agreement.TJ

  • Visitor
  • I agreed to try the 1 month trial for prime, and get it on my mobile phone and Alexa but when I try to get prime on my pc it wants me to open another payment agreement. TJ
  • Ivelina
  • Moderator
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Superuser Contribution family member can't log in to existing account

Existing account user suddenly was asked to log in and system won't allow it. Have tried every combination of email, ID, and password combinations. The link to reset the password isn't being received at either the administrators of family members ema...

  • Newbie
  • Existing account user suddenly was asked to log in and system won't allow it. Have tried every combination of email, ID, and password combinations. The link to reset the password isn't being receiv...
  • Vasil
  • Moderator
  • 395 Views
  • 3 replies
  • 0 likes
  • 395 Views
  • 3 replies
  • 0 likes

I’m beginning to get tired waiting for this AI DJ to get to my country

PlanPremiumCountryIsraelOperating System(iOS.) My Question or IssueI have bee a premium member for yearsand since the release of DJ AII have been patiently waiting for it with each new update. I DO NOT understand WHY you would release it gradually to...

  • Roadie
  •   Plan Premium Country Israel Operating System (iOS.)   My Question or Issue I have bee a premium member for years and since the release of DJ AI I have been patiently waiting fo...
  • Klayhamn
  • Visitor
  • 1559 Views
  • 4 replies
  • 2 likes
  • Premium
  • 1559 Views
  • 4 replies
  • 2 likes

I've lost my account

I've recently lost access to my email linked to my Spotify account and have for some reason been logged out and I don't know my password, I'm only logged into the account on my Ps5 PSN account and I'm unsure of what to do as I can't figure out how to...

  • Casual Listener
  • I've recently lost access to my email linked to my Spotify account and have for some reason been logged out and I don't know my password, I'm only logged into the account on my Ps5 PSN account and I'...
  • PerformerDZR
  • Visitor
  • 369 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 369 Views
  • 2 replies
  • 0 likes

How can i switch the plan manager on the Duo plan?

My husband is the plan manager and my account is linked to his. However, he does not utilize the audiobook feature and I would LOVE to. Is there a way for us to switch who the plan manager is so we can utilize this feature?

  • Visitor
  • My husband is the plan manager and my account is linked to his. However, he does not utilize the audiobook feature and I would LOVE to. Is there a way for us to switch who the plan manager is so we c...
  • Maxim
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

My family member can't access our plan or spotify account

I have a family member who received an email to confirm the address but didn't have time to confirm, now he can't get into the plan, which is also his!I've already tried to send him a new link to join the plan again, but to no avail.I need help, urge...

  • Casual Listener
  • I have a family member who received an email to confirm the address but didn't have time to confirm, now he can't get into the plan, which is also his! I've already tried to send him a new link to j...
  • Maxim
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 227 Views
  • 1 replies
  • 0 likes

Can we PLEASE have 2FA now? It's 2024!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo, this is the THIRD TIME I've had to reset my password due to suspicious activity. This wou...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So, thi...
  • Maxim
  • Spotify Star
  • 2758 Views
  • 1 replies
  • 24 likes
  • Login
    Security
  • 2758 Views
  • 1 replies
  • 24 likes

I can't access my monthly payment to update which credit card to use

There is no 'Manage my Plan' on my screen. Only 'Manage my Subscription'. When that is chosen, it shows I have Premium Family but there is no link to take me to payment editing

  • Visitor
  • There is no 'Manage my Plan' on my screen. Only 'Manage my Subscription'. When that is chosen, it shows I have Premium Family but there is no link to take me to payment editing
  • Maxim
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Takedown Notification

I got a takedown notification on a playlist with a few common songs on it. Nothing explicit, just regular songs from the Spotify library. I checked the Spotify terms, and nothing on the playlist violated those terms as I understand them--particularly...

  • Newbie
  • I got a takedown notification on a playlist with a few common songs on it. Nothing explicit, just regular songs from the Spotify library.   I checked the Spotify terms, and nothing on the play...
  • Billy-J
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 242 Views
  • 1 replies
  • 0 likes

Gift card not working

I type in the code and it is not redeemable

  • Visitor
  • I type in the code and it is not redeemable
  • Billy-J
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Unable to Log into Spotify Account via multiple methods

Hi,I am currently a Spotify Free user in the USA. I have a problem where when I try to log into Spotify via Google, it gives me the following error: "Oops! Something went wrong, please try again or check out our help area" I then try putting my gmail...

  • Newbie
  • Hi, I am currently a Spotify Free user in the USA.    I have a problem where when I try to log into Spotify via Google, it gives me the following error:   "Oops! Something went w...
  • ribezaz
  • Spotify Star
  • 568 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 568 Views
  • 1 replies
  • 1 likes

Premiun India 12 mounth.

Hello! Please tell me, I’m in India, I want to connect to premium for 1 year immediately. But in subscription plans before payment by card there is no such option. Only for 1 month. How to do it?

  • Visitor
  • Hello!👐 Please tell me, I’m in India, I want to connect to premium for 1 year immediately. But in subscription plans before payment by card there is no such option. Only for 1 month. How to do it?🙂...
  • ChooseAGoodUsername
  • Roadie
  • 255 Views
  • 1 replies
  • 0 likes
  • Premium
  • 255 Views
  • 1 replies
  • 0 likes

How to remove downloads of devices no longer accessable

I am not allowed to download playlists on my new pc because of the limit, but I am not able to remove the downloaded playlists on old devices.

  • Casual Listener
  • I am not allowed to download playlists on my new pc because of the limit, but I am not able to remove the downloaded playlists on old devices.
  • ChooseAGoodUsername
  • Roadie
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Refund

Hello į dont use Spotify anymore and į got charged for Spotify premium 7.99euro iš it possible to get Refund?

  • Newbie
  • Hello į dont use Spotify anymore and į got charged for Spotify premium 7.99euro iš it possible to get Refund?  
  • ChooseAGoodUsername
  • Roadie
  • 228 Views
  • 1 replies
  • 0 likes
  • Premium
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Search SEO not showing my Playlists.

PlanPremiumCountryUSA Device(Macbook Pro late 2016)Operating System(MacOS Mojave 10.14.2) My Question or Issue Hello Spotify, 2 of My biggest playlists are not showing up in the search result, many keywords used in my description are not being taken ...

  • Gig Goer
  • Plan Premium Country USA   Device (Macbook Pro late 2016) Operating System (MacOS Mojave 10.14.2)   My Question or Issue   Hello Spotify,   2 of My biggest playlists...
  • islandbeats
  • Gig Goer
  • 4494 Views
  • 10 replies
  • 0 likes
  • Account
    Other
  • 4494 Views
  • 10 replies
  • 0 likes

Can't activate my hulu through my spotify

It just takes me to a page about plans and won't let me activate it.

  • Visitor
  • It just takes me to a page about plans and won't let me activate it.
  • ChooseAGoodUsername
  • Roadie
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

How can I change my country back to the original?

PlanPremiumCountry My Question or Issue(1) I signed up while in Canada, and while in Canada the premium expired so I was on free.(2) I travelled to a different country, and signed up for premium. Since the price was cheaper I switched from Canada to ...

  • Visitor
  •   Plan Premium Country   My Question or Issue (1) I signed up while in Canada, and while in Canada the premium expired so I was on free. (2) I travelled to a different country, a...
  • Maxim
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 244 Views
  • 1 replies
  • 0 likes