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I can't use my family subcription

I can't use my family subcription

Hi there,

 

My brother sent me an invite to use the family premium spotify subscription and when i went to enter my code into the box it said it wouldn't work as i was not in the same country as him!!?? But i am!?? Can someone please help me????

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3 Replies

Hey @leyleypie,

 

I'd recommend making sure that your and his account have set the same country setting.

 

You can check at https://spotify.com/account

MaximSpotify Star
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How do you do that??

Just visit the page linked above and on that page it tells you which country setting is set. :')

https://support.spotify.com/account_payment_help/account_basics/how-can-i-change-my-country-setting/
MaximSpotify Star
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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