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I cant change my country

I cant change my country

I have problem with changeing my country from USA to Poland. This option is blocked in profile settings. I will be thankfoull for your help.

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Hi there! I recommend reaching out directly to Spotify Support. They can be reached through their Twitter Page @SpotifyCares or through the online contact form.

Make sure to check your inbox and junk folder for an email from Spotify. Once you get it, make sure to reply back right away, even if it says it's from a "no-reply" email. This will assign your case to a Spotify rep and you should hear back within 24 hours.

Cheers!



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@ASYSTURA - Just to confirm you are currently in Poland? With Spotify Free you can only change to the country your IP address locates too.

Also worth checking to make sure the correct country is shown here:
http://www.maxmind.com/en/locate_my_ip

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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